TeamViewer Status

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

DEX Platform 25.11 Upgrade | West Europe 1

Completed - The scheduled maintenance has been completed.
Nov 6, 22:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 19:00 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 11:55 CET

DEX Platform - Scheduled hotfix (Canada Central, North Europe, West US)

Completed - The scheduled maintenance has been completed.
Nov 6, 16:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 15:30 CET

Scheduled - There is a scheduled hotfix being applied to the following Environments
Canada Central 1,
North Europe 1,
West US 1

This could cause clients to disconnect whilst this is occurring.
Nov 6, 15:25 CET

DEX Solutions 25.11 Upgrade | US East 1

Completed - The scheduled maintenance has been completed.
Nov 6, 13:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 11:00 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 12:03 CET

Nov 5, 2025

DEX Platform 25.11 Upgrade | UK South 1

Completed - The scheduled maintenance has been completed.
Nov 5, 23:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:00 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 11:17 CET

DEX Platform 25.11 Upgrade | West US 1

Completed - The scheduled maintenance has been completed.
Nov 5, 13:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 10:00 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 11:14 CET

Partnerlist Issue

Resolved - This incident has been resolved.
Nov 5, 11:08 CET

Investigating - We are currently investigating an issue with our Partnerlist.
Nov 5, 10:45 CET

Nov 4, 2025

DEX Platform 25.11 Upgrade | North Europe 1

Completed - The scheduled maintenance has been completed.
Nov 4, 16:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 13:00 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 10:28 CET

DEX Solutions 25.11 Upgrade | EU West 1

Completed - The scheduled maintenance has been completed.
Nov 4, 07:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:30 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 12:01 CET

Nov 3, 2025

DEX Platform 25.11 Upgrade | Canada Central 1

Completed - The scheduled maintenance has been completed.
Nov 3, 13:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 10:00 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 10:25 CET

DEX Solutions 25.11 Upgrade | CA Central 1

Completed - The scheduled maintenance has been completed.
Nov 3, 13:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 11:00 CET

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2025/25-11-release-notes.htm
Oct 27, 11:59 CET

Nov 2, 2025

No incidents reported.

Nov 1, 2025

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 1, 23:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 20:00 CET

Scheduled - To help with ensuring that we provide the best service possible with the appropriate resources, we are doing a scheduled short-term maintenance on our TeamViewer core systems.
This maintenance may result in a limited availability of our services during this time-period [November 1, 08:00 PM CET - 11:00 PM CET].
Running TeamViewer sessions are not affected by limited availability during the maintenance.
Oct 24, 19:56 CEST

Oct 31, 2025

No incidents reported.

Oct 30, 2025

License activation issue

Resolved - This incident has been resolved.
Oct 30, 16:09 CET

Investigating - We are currently having issues with license activation on some instances. We´re currently investigating this issue.
Oct 30, 15:46 CET

Oct 29, 2025

Web.teamviewer.com unavailable

Resolved - This incident has been resolved.
Oct 29, 20:43 CET

Update - We are continuing to monitor for any further issues.
Oct 29, 20:21 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 20:20 CET

Update - Recovery Update: Microsoft expects the affected "Frontdoor" service to begin recovery in approximately 30 minutes. We anticipate WebUI (web.teamviewer.com) will recover shortly after.
Oct 29, 19:16 CET

Identified - The issue has been identified and a fix is being implemented.
Oct 29, 18:29 CET

Investigating - We´re currently facing an issue with our web.teamviewer.com instance. Please use login.teamviewer.com or the local client instead for the time being.
Oct 29, 17:05 CET

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

DEX Platform 25.11 Upgrade | East US 1 Nov `11`, `2025` `10:00`-`13:00` CET

Past Incidents

All Systems Operational

Related

Scheduled Maintenance

DEX Platform 25.11 Upgrade | East US 1 Nov 11, 2025 10:00-13:00 CET

Past Incidents

DEX Platform 25.11 Upgrade | East US 1 Nov `11`, `2025` `10:00`-`13:00` CET