So far, so good. Only wanted to report possible fraud to my name and any future credit actions...have been getting "offers" from you for different credit cards and don't need them, which is why I requ... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
Experian US is committed in helping consumers to protect, understand, and improve their credit by offering a host of free products to access your credit report and credit score, along with credit monitoring and boosting your credit scores. Our customer service is dedicated to answering your questions and responding to your needs, and to help ensure your satisfaction with our products and services.
For consumers in other countries, please visit our global contacts page.
475 Anton Blvd, 92626, Costa Mesa, CA, United States
Replied to 99% of negative reviews
Typically replies within 1 week
Experian helped me boost my credit, honestly it was an overall great experience. THANKS
I signed up to these cowboys having forgotten that I previously opened an account 9 years earlier. I contacted them as it states I wasn't on the Electoral Register at the address they had and asked them to update their records to show my current address and the fact I am on the Electoral Register at that address.
I would also like to add and be honest about the fact that I was otherwise engaged at her majesty's pleasure for 6 months and obviously incurred utility debts credit card debts etc. I would also like to state that within a month these debts were FULLY paid. One of these debts was also a mobile phone contract or to be more precise a rolling monthly sim contract as I had finished paying for the handset. As I missed TWO £11.50 payments they disconnected my number and the only way to keep my old number was to migrate to pay as you go for at least 6 months which I did. Having been with this mobile phone company for 10 years I thought I would apply for a new contract. Unfortunately I was refused. The reason for the refusal was nothing to do with a credit check but more so a policy this company has that automatically refuse customers who have late payment records on their account for an indefinite time frame. I went to another phone company with NO ISSUES.
I also get responses from these cowboys saying they have contacted companies that I have NEVER had accounts or Never asked them , to say the details they have are accurate. If you are a customer with this company I suggest you Register elsewhere. Failing that , go through your report with a fine tooth comb as you are bound to find errors and false information these incompetent cowboys hold about you.
Karen ask someone from the UK to read this then. You have seen what happens when I contact them directly... incompetent mistakes are made.
Reply from Experian
There are a lot of changes to get used to. I was able to find what I was looking for. I put my lock back on, after my loan went through. I will be getting back on to check on a subscription and hopefully cancel it.
Reply from Experian
my Fico Score went up in Seconds1 Thank you Experian
is 100 % recomended
Reply from Experian
Liked the fact i could add my payments to the mix..easy to follow instructions.
Reply from Experian
Reply from Experian
Reply from Experian
Thought it would have a better range of bills that would qualify for the boost with higher points than it actually gives
Reply from Experian
Paying my normal bills and linking my account is helping recover my credit.
Reply from Experian
Reply from Experian
I am a victim of identity theft & fraud. It help by protecting from that being repeated.
Reply from Experian
I canceled my premium membership 7 months ago and switched to the free version, but for some reason, Experian kept charging me monthly membership fee.
There are no feature on the Experian's website to check my transaction history, so I tried calling. The robot assistant was not helpful, and after 15 minutes, it just pushed me to a "Specialist". This specialist was rude and kept asking me repeated security questions. After I answered it, he put me on hold and hung up. He just got all of my personal information and then hung up....This is such a waste of time. I felt like I had been scammed for the past 7 months.
Reply from Experian
Hello! It was a little difficult signing up but once I got through the process I was able to make it work. How can I check to see my credit scores occasionally?
Reply from Experian
There fast to respond to dispute i have good answer good good good good good
Reply from Experian
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.