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Cómo corregir el error “La carpeta de destino ya existe” en WordPress

¿Te aparece el error “La carpeta de destino ya existe” en WordPress?

Este error suele producirse al instalar un tema o un plugin en su sitio web, pero WordPress piensa que el mismo archivo ya ha sido instalado anteriormente.

En este artículo, le mostraremos cómo corregir el error ‘La carpeta de destino ya existe’ en WordPress.

 How to Fix Destination Folder Already Exists Error in WordPress

Tutorial en vídeo

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Si prefiere instrucciones escritas, siga leyendo.

¿Cuál es la causa del error “La carpeta de destino ya existe” en WordPress?

El error ‘La carpeta de destino ya existe’ en WordPress ocurre cuando está instalando un plugin o tema, pero la carpeta para estos archivos ya existe. WordPress cancela entonces la instalación con el siguiente mensaje de error:

Desembalar el paquete…

Instalando el plugin…

La carpeta de destino ya existe. /home/websitename/public_html/wp-content/plugins/plugin-name/

Este plugin ya está instalado.

Example of the Destination folder already exists error in WordPress

Para averiguar la causa de este error, debe visitar su página de Temas o Plugins para ver si tiene el plugin o tema ya instalado en su sitio web WordPress.

Si no está instalado, puede significar dos cosas. Una es que un intento anterior de instalación falló y dejó la carpeta del plugin o del tema.

Si es así, entonces deberías leer nuestras guías para principiantes para desinstalar un plugin de WordPress y desinstalar un tema de WordPress.

Alternativamente, podría significar que un intento de instalación anterior se interrumpió y dejó una carpeta de destino vacía.

En cualquier caso, habrá una carpeta con el mismo nombre que el tema o plugin que está intentando instalar. Esta carpeta impide que WordPress complete la instalación.

Dicho esto, veamos cómo corregir fácilmente el error ‘La carpeta de destino ya existe’ en tu blog o sitio WordPress. Puede utilizar los enlaces rápidos a continuación para saltar al método que desea utilizar:

Nota: Dado que este tutorial trata de borrar y reemplazar archivos, recomendamos encarecidamente crear una copia de seguridad con un plugin como Duplicator antes de seguir adelante. De esta manera, usted puede volver a una versión anterior de su sitio en caso de errores.

Método 1: Sustituir la carpeta actual por el archivo subido

Para solucionar el error “La carpeta de destino ya existe”, puede intentar sustituir la carpeta de plugins o temas existente por una nueva subida. Para este método, necesitará la carpeta zip del plugin o tema que desea instalar.

Simplemente vaya a la página Plugins o Apariencia ” Temas en su escritorio de WordPress y suba manualmente la carpeta zip desde su ordenador.

WordPress le dirá entonces que ya tiene el plugin o tema instalado en su sitio web y le preguntará si desea reemplazarlo.

Clicking the Replace current with uploaded button in WordPress

Simplemente haga clic en “Sustituir actual por subido”. La instalación del nuevo tema o plugin debería ser correcta.

Método 2: Borrar la carpeta de plugins/temas y volver a instalarla

Si la característica “Sustituir actual por subida” no está disponible o no funciona, puede borrar manualmente la carpeta existente.

En primer lugar, deberá conectarse a su sitio de WordPress mediante un cliente FTP como FileZilla o el gestor de archivos cPanel.

Una vez conectado, tienes que ir a la carpeta /wp-content/plugins/ o /wp-content/themes/ (dependiendo de lo que estabas intentando instalar).

Ahora, busque la carpeta con el nombre del plugin o tema que estaba intentando instalar y bórrela.

Delete folder

Ahora puede volver a su área de administrador de WordPress e intentar instalar el plugin o tema como lo haría normalmente.

Consejo profesional: ¿No tienes acceso a un cliente FTP o a un gestor de archivos? Prueba a añadir un gestor de archivos tipo FTP dentro de WordPress con el plugin WP File Manager.

Consejos de expertos para resolver errores comunes de WordPress

¿Tiene otros errores comunes en WordPress? Aquí tienes algunas guías que puedes marcar / comprobar:

Esperamos que este artículo te haya ayudado a aprender cómo corregir el error ‘La carpeta de destino ya existe’ en WordPress. Puede que también quieras comprobar nuestra lista de problemas comunes del editor de bloques de WordPress y cómo aumentar el límite de memoria PHP para solucionar el error de memoria agotada de WordPress.

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Reader Interactions

56 comentariosLeave a Reply

  1. Hello.

    Thanks for the great post. The solution seems quite straight forward method to use when working on a live site that has a cpanel. How do I apply this method if I am using a Wamp server as my local host for a wordpress site. I had uninstalled a plugin and when I tried to reinstall it I got the error message: Installation failed: Destination folder already exists.

    Please help

  2. Hi, thanks for this quick tutorial. I was wondering if uploading the plugin with a different zip name would also work since then a new folder would be created with another name? I’m not too sure if this is the right way to go about it though, but I’m looking for other options than FTP since I don’t have access to that myself, just to WordPress. If you could clear that up, that’d be great!

    • We would not recommend using that method as depending on the plugin it could cause problems with its features or if you were able to install it under a second name it would cause errors with duplicate function names.

      Admin

  3. Hi
    The Filezilla has connect to the Hosts server. and I can see the dirrectory, but when I want to delete the files. Filezilla show message of “permission denied”. Do I need to do anything on Hosts server to permit the files can be deleted?
    thx for promt reply

    • We would recommend reaching out to your hosting provider and they should be able to check your permissions for your FTP user.

      Admin

    • That is another option as well but normally if there is an issue with a plugin it would be better to delete the files that are causing the problem.

      Admin

  4. Is there a way to fix this without using an FTP client? I’ve never used one before but believe the issue I am having is due to deleting a plug in that I should not have deleted.

    • Your hosting provider may have a file manager that would work as an FTP that you could use if you reach out to them for assistance.

      Admin

  5. I am a little apprehensive about deleting the Woocommerce folder as I had a bunch of things setup in my Woocommerce shop already-products, etc. Will doing this restore those or will I have to start over? I lost Woocommerce in my plugin list after WordPress update and now I get this message when trying to install. Thanks.

    • If you are still receiving the error, we would recommend reaching out to your hosting provider and they should be able to assist.

      Admin

  6. Thank you for helping. Jetpack plugin was unable to install with your help i downloaded filezilla in PC and solved the issue.

  7. I use an older version of WPBakery plugin on my site. The updated version of it is included in my template that I use. What can I do? I tried to upload it but I did not make it.

    Can I delete the old version via FTP method and upload I again? Any risk of losing my current settings on the front-end of my site?

    • While normally that shouldn’t be an issue, you would want to reach out to WPBakery for if you can safely do that with their settings.

      Admin

  8. This was a very helpful video! Solved my problem in less than 10 minutes. Thanks so much! My Jetpack plugin is working again!

  9. I am installing a DIFFERENT plugin that uses the same folder name (I guess) so there’s no real solution…? They are both ‘accordions’ and it seems crazy WordPress struggles with this at all.

  10. I received this error message when trying to update a plugin (Modern Events Calendar) to its newer version because an auto-update option is not available.

    If did this manually through the cpanel and deleted the old folder, would I lose my existing content?

    Thanks!

      • To be on the safe side, you can rename the existing plugin folder. I usually just add an underscore and the word “old” (_old) to the end of the directory name. Run the new install and test to see if it’s working. If it doesn’t work properly you can just delete it and then go back and change the name of the original folder to its original name. If it does work properly I leave the old folder there for a month or so just to be on the safe side.

  11. This only works for wordpress.org sites. Do you have a solution for wordpress.com site where FTP and cPanel are not available?

  12. What an amazing post! I have been waiting for support from my plugin provider for 3 days!!!!! And when speaking to my hosting provider this morning they suggested I Google the error, saying that it was quite common. And you guys came through once again, providing simple and to the point guidance. I’m new to WordPress and appreciate what you do so much.

  13. I’ve deleted the offending folder both through FTP, and through my provider’s back end file manager.

    I STILL get the error. I’m stumped.

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