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SiteGround is one of the most popular and highest-rated hosting providers in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry. This is also why we use SiteGround for hosting the WPBeginner website. SiteGround features include automatic upgrades, daily backups, built-in WP caching, free CDN, free SSL, one-click staging, and GIT version control. They are also one of the few companies offering location-specific hosting with 6 data centers in the USA, Europe, Asia, and Australia. On top of all this, they have а special 83% discount for WPBeginner readers.

Pros:

  • Fast servers powered by Google Cloud
  • Great customer support
  • 1-click WordPress install
  • Free domain, SSL, CDN, and website backups
  • Easy staging tools
  • Free website migration

Cons:

  • Slightly more expensive

WPBeginner users get an exclusive 83% off discount and free SSL!

Visit SiteGround

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SiteGround Review From Our Experts

I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.

We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.

If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.

In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.

My Verdict on SiteGround

I’ve tested SiteGround many times and still recommend it as one of the best options for WordPress users who want fast speeds, great support, and reliable uptime.

It’s not the cheapest option, and you won’t get a free domain. But it stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference.

We also host WPBeginner and several of our partner sites on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.

⭐ Rating:5 out of 5
📈 Best For:Agencies, bloggers, and businesses who want performance and peace of mind
🔥 What Stands Out:Google Cloud platform, daily backups, built-in caching, top-tier support
💡 Pro Tip:The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups

Keep reading to see exactly how I tested SiteGround and what I discovered during the process.

My Hosting Evaluation Criteria

Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.

When evaluating a hosting provider, I focus on the following areas.

  • Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
  • Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
  • Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
  • Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
  • Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?

To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.

Here’s exactly what I did:

Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.

Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.

Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.

Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.

Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.

Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.

This process gives a full picture of what you can expect from SiteGround as a real customer.

Why You Can Trust WPBeginner 🧡

Why You Can Trust WPBeginner

I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.

We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.

You can read more about our testing standards and editorial process here.

Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.

Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:

About SiteGround

SiteGround has been around since 2004 and has built a solid reputation in the hosting space. It’s now one of the most trusted hosting companies for WordPress users.

The company operates in several countries, including the United States, the UK, Spain, Bulgaria, and Cyprus. Its data centers are spread across three continents, making it easy to host your site close to your audience.

Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.

SiteGround website

SiteGround Pros and Cons

SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.

Pros 👍
  • Excellent performance and speed, even under load
  • Google Cloud infrastructure and fast SSD storage
  • Daily backups and built-in caching with all plans
  • Custom Site Tools dashboard is fast and easy to use
  • The support team is knowledgeable and responsive
  • Free site migration with the WP Migrator plugin
Cons 👎
  • Higher renewal rates after the first term
  • No free domain with any hosting plan
  • Storage is limited compared to some competitors
  • Staging tools and premium features start with GrowBig

If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment, especially for business and agency sites.

SiteGround Performance Tests

While price often plays a significant role when choosing a web host, you cannot compromise on performance.

This is why I decided to run my tests to thoroughly review SiteGround’s performance.

SiteGround Speed Test Results

I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.

The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 497ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.

These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.

SiteGround GTmetrix speed test score

SiteGround Stress Test Results

I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.

During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.

This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.

SiteGround Stress Test K6 Results

SiteGround Uptime Test Results

Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.

Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.

If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.

SiteGround uptime test result

SiteGround Response Time Test Results

I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.

In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.

This confirms that SiteGround’s global infrastructure, including data centers on four continents, can deliver fast speeds no matter where your visitors come from.

SiteGround response time results

SiteGround Hosting Plans and Features

SiteGround doesn’t just offer one-size-fits-all hosting. Whether you’re launching a blog, managing client sites, or growing an eCommerce store, there’s a plan that fits. I’ve tested all three shared plans and even hosted some of my client projects on their cloud servers — the difference in performance and control is noticeable.

All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.

Here’s a quick overview of what SiteGround offers:

  • Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
  • Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
  • WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
  • Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.

At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.

SiteGround Shared Hosting Plans (Detailed Breakdown)

If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.

  • Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
  • GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Good for sites up to 100,000 visits per month.
  • GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.

No matter which plan you choose, SiteGround makes it easy to scale up later. You’re never locked in, and everything’s built with WordPress in mind.

SiteGround pricing

SiteGround Pricing (What You Get for the Money)

SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.

They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.

PlanStartupGrowBigGoGeek
Intro Price$2.99/mo$4.99/mo$7.99/mo
Websites1UnlimitedUnlimited
Storage10 GB20 GB40 GB
Traffic~10,000 visits~100,000 visits~400,000 visits
Free Domain
Daily Backups
Staging
Priority Support
Free CDN
Built-in Caching

Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.

How Good Is SiteGround Support?

SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.

They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.

SiteGround AI support assistant

One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.

They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.

SiteGround support website

Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.

SiteGround Technology Stack

SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.

We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Here’s a breakdown of what powers it all behind the scenes.

  • Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
  • Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
  • Custom MySQL Configuration: Their setup handles large volumes of parallel queries and minimizes slowdowns from complex database requests. That’s critical for high-traffic WordPress sites.
  • SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
  • Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
  • Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
  • Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
  • SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
SiteGround technology stack diagram

When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.

SiteGround Security Features

I’ve always appreciated how seriously SiteGround takes security. They don’t just offer the basics — they’ve built a multi-layered system that protects both their servers and your individual site.

Every SiteGround plan comes with free SSL, daily backups, and a web application firewall. But what makes them stand out is how proactive they are with emerging threats.

  • Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
  • In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
  • AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
  • SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
  • Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
  • Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
  • Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
SiteGround security features

There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.

Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.

Conclusion: Is SiteGround the Right Choice for You?

After reading my detailed SiteGround review, you might be wondering if SiteGround is the best web hosting company for your website.

If you want a fast and reliable web hosting provider with excellent customer support, SiteGround is perfect for you. They have hosting plans for every budget, and each plan offers a great set of features.

All their shared hosting plans include SSD storage, site tools, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration.

Built-in security features protect your website against malware, and you can add additional protection by turning on Cloudflare CDN functionality.

If you are just starting a website for the first time, then you will also appreciate SiteGround’s customer support.

Ready to get started with SiteGround? Click here to choose your hosting plan today.

SiteGround Coupon

WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.

All you have to do is click on this link to make a purchase. The discount will be applied automatically.

Frequently Asked Questions About SiteGround Hosting

In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.

1. Where are SiteGround servers located?

SiteGround servers are located in the United States, Europe, and Singapore. You can choose the server location when signing up.

2. Why choose SiteGround for WordPress hosting?

SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.

You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.

3. Does SiteGround support WooCommerce?

SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.

They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.

4. Does SiteGround offer a website builder?

No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.

This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.

On the SiteGround platform, you can also create unlimited web pages without any restrictions.

5. Does SiteGround offer cPanel hosting?

No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.

6. Is SiteGround better than Bluehost?

SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.

SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.

So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.

For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.

7. How does SiteGround compare with other hosting providers?

Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.

They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.

With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.

8. Does SiteGround offer a free domain name?

No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.

9. Can I cancel my SiteGround account and get a refund?

SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.

10. Which SiteGround plan is best for me?

Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.

WPBeginner users get an exclusive 83% off discount and free SSL!

Reader Interactions

5,075 SiteGround User ReviewsLeave a Review

  1. These guys are great.
    Paid tech support is the bomb!
    I’ve submitted 5 tickets in the past month and they were all quickly and professionally resolved.

    kudos!

  2. I appreciate the level of support they provide. I have only used their support team twice in about a year, but both times have been successful and responsive. I started with a chat support representative and they were patient and instructive. When that did not seem to resolve my issue they forwarded me on to developer support and they were also responsive and my problem was solved. So far SiteGround has been a great experience, as their Site Tools are easy to navigate and give me a lot more control than the previous host I was using. Well worth the higher cost of hosting than I paid before.

  3. I am losing confidence in Siteground web servers.

    My small website [15k monthly page views] keeps going down and displays the error 502 BAD GATEWAY. It’s been up and then down for the past 3 days. My small clients are starting to question the reliability of my website. CAN SOMEONE PLEASE HELP!!!!

    • Dear Mario,

      First and foremost, we are sorry about the temporary 502 errors that you experienced on your website, since we know how stressful that can be for a website owner.

      Our Technical Support team investigated the case in detail and reached back to you via ticket 49****23 in the Help Center. Since we understand the urgency of the situation, our team has applied a custom solution so that the websites are up and running. As discussed with our colleagues, if you spot anything unusual, we will be happy to help further.

      We remain always 24/7 available to help further, if any inquiries occur.

      Best regards,
      The SiteGround Team

  4. Hi All
    Some feedback: An efficient expert does the work. Fast, and thorough, just the refresh our WP database needed using the Analysis & Optimisation service. A tune-up with love and care.
    Siteground ticks all the boxes, and the support is five stars.
    Peace of mind is part of the deal.
    Thank you
    PV

  5. Hi team,
    when i checked today, i can see that SiteGround are currently offering free domain for all of their plans.
    Thanks for the review.

  6. Thank you for the super efficient, polite and knowledgeable staff. I had to get my website migrated to Siteground in a hurry, it was done within a few hours. Very impressed. Keep up with the great work. Thank you to those who helped me. Cheers! F

  7. I could post every day about how great Siteground is. Since we started using them several years ago, they’ve been nothing short of excellent. I now host almost 100 sites with them.

    The speed of their servers, the ease of use of their Dashboard, the capable staff… … … I could go on.

  8. The staff over at siteground has gone above and beyond helping me out, greatly appreciate it! this is what all customer services should act like.

  9. Thank you all so much for always providing knowledgeable, professional, fast, efficient, and friendly support.

    Very Best,

    London

  10. Every time I use Expert Care, the issue is understood and corrected with speed and accuracy!

  11. Thank you for emailing me after the automatic malware removal did not work to tell me the scan was a false positive. It was reassuring to know that nothing had infiltrated our website.

    Thank you very much.
    Tom

  12. Thanks for the great service. Your communication was prompt and clear. Thank you for understanding the need for a quick response.

    Cheers!
    Sharon

  13. My website needed to be cloned and moved over to another site. I was having difficulty getting that done but I submitted a ticket request to have the team do it and they did it very quickly and smoothly. The site is now working like I wanted and it looks great! Thank you SiteGround team!

  14. Support is awesome. They helped on more than one occasion with things that really are not there responsibility. They are fast and very helpful

  15. I like the quick response. and crisp work. The work I thought very tough was solved so easily. thanks a lot again.

    Najeeb

  16. I have been with SiteGround for a few years and when I occasionally need help they never disappoint. I recently had trouble deploying a staged site to make it live and was not only helped but reassured that I wasn’t about to destroy everything. A huge amount of gratitude for the tech team – thank you!

  17. Your Support Team effectively worked to transition my website from my previous host to SiteGround. When problems came up, the Support Ticket was the way to expedite steps to make the process work.

    Everyone on the Support Team was thorough, professional, friendly, and efficient. Thanks to each and every one.

    I strongly encourage others to take advantage of what SiteGround has to offer.

  18. I’m new to SiteGround, switching from Hostgator, The tech support here is AWESOME!
    They actually help you get your sites up and running instead of asking you the repeated questions days later, that Hostgator does. THANK YOU AGAIN SITEGROUND

  19. Antonia was from heaven. My website was lost to the world. She found it, returned it online and saved my business from being invisible. There are no words to express my gratitude. Thank you so much.

  20. Siteground is the best: daily backups, different levels of support, and an excellent interface. I run WordPress and HTML/php sites, and they have the highest Google Page Insights scores. Simply the best.

  21. Thanks so much for helping me get my sites back online. Appreciate all your help.
    Great service always at Site Ground.

  22. 5 stars! Always helpful, always fast, always helping and teaching me something new :) Simply awesome!

  23. I always get top notch support from everyone on the team there! Very thorough and easy to understand. Keep up the great work!

  24. Outstanding customer service. I have been with Siteground for over 10 years and it is because of their amazing customer support. They never cease to amaze me with their commitment to ensuring our web presence is running perfect, protected and priced right!

  25. My thanks to the Siteground Support Team is immense as always over the many years I have been a website hosting client.
    A few weeks back my personal computer (PC) got hacked online over the Internet, and I ended up with no Outlook email or Facebook connectivity.

    Luckily, being officially an I.T. retiree, but still very community active, I understand how the Internet infrastructure works. As my community website, and associated email infrastructure is hosted by Siteground, I contacted Siteground for help to resolve everything.
    As always, Siteground Technical Support have been incredibly helpful, and I am pleased to say, my Outlook email setup works again from this morning.

    THANK YOU SO MUCH SITEGROUND TECHNICAL SUPPORT FOR HELPING ME OVERCOME IT !

    Kind regards,

    John Wilson

  26. Siteground customer service is great. I use the chat option, and the techs are always quick to reply. Most recently, they helped me move my website to a new domain.

  27. Siteground tech support is professional and responsive – there is no comparison between SG and all the other corporatized site hosting services – Tier 1 support is available – there is literally ZERO wait time to chat with a tech rep – ever. They are generally very knowledgeable and pro-active. In the event they can’t resolve an issue in real-time, Tier 2 gets things resolved promptly. Startup with SG took a little longer than I had expected, but that’s bc they’ve invested heavily in security, performance, admin and other tools, so I had a slight learning curve. But their tools are vastly superior to the canned cpanel tools you get with other hosting services – I am quite pleased with the overall experience since I started with SG 6 months ago.

  28. Having got fed up with a previous hosting provider whose reactions to help requests all took 36 hours and were then useless because the writer had not read the question, I came to SiteGround, had an online chat with someone who was responsive and clear and helpful…well, I couldn’t resist, and moved two websites to them. Now, 4 or 5 days later, it is all working again. Not only are the humans helpful and quick, but the ChatGP-driven help is excellent and timesaving – you do have to phrase your questions clearly, though, to get the best of it.

  29. The ticket enquiry I created was reviewed and results delivered to me in no time – superfast, most attentive, highly ethical way of communication and a real human level of understanding. Really impressed and very satisfied. Thank you!

  30. Some important things were deleted and support had everything restored quickly. Appreciate the quick service.

  31. The hosting service I used previously had a daily database query limit that, if reached, would have them prevent further database queries until the next day, otherwise I would have to pay to increase the limit. SiteGround’s dedicated server would solve this problem. I will definitely use SitGround to host my next website.

  32. The support team at Siteground is courteous, polite, kind, and a tremendous help. I am not a web developer, but with their guidance am able to correct issues as needed. Highly recommend!

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