“Working with Mike was such a pleasure. He effectively streamlined the IT operations services from scratch within the company we worked for. Resolving any IT issues became a smooth and pain free process. Mike is also a great communicator and understands the business needs and how to fulfill them by providing the best possible IT solutions.”
About
Experienced IT Management & Leadership professional with over 20 years of rich…
Services
Activity
Experience
Education
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      Liverpool John Moores University- Activities and Societies: My MBA taught me how to strategically think from a business perspective. It brought in life skills and how to adapt business to a digital world, along with and entrepreneurial and intrapreneurial spirit, problem solving, and way of working, which resulted in being able to speak to various parts of business in their own language, fostering support and buy in. 
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      -- Activities and Societies: Football Foundations of Management and Management practices 
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      ITIL Release Change and ValidationBCS, The Chartered Institute for ITIssuedCredential ID 990316317
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Volunteer Experience
Courses
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      Altiris Certified Engineer on Client Management Suite 67001204
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      COBIT 5 Foundation531807
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      Certified Information Systems Security ProfesionalNH03/14
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      Consumer behaviour-
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      Digital Strategies for Business - Leading the Next Generation Enterprise-
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      Entrepeneurship-
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      Finance-
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      ITIL Foundation-
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      ITIL RCV - Release, change & Validation-
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      Investment strategies-
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      MCSE-
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      Marketing-
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      Six Sigma green belt-
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      TOGAF-
Projects
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      On Prem to Cloud migration for 0365Leading a large-scale Microsoft technology refresh to align backend services with a new citizen-centric business strategy, empowering 30,000 staff with modern tools to deliver essential online services efficiently. 
 • Steered the full project lifecycle across 11 workstreams, driving modernization efforts for Windows 11, Office 365, and upgrading on prem server farms to Windows Server 2022 (VMware 8). We focused on ensuring seamless integration of monitoring, alerting, and incident…Leading a large-scale Microsoft technology refresh to align backend services with a new citizen-centric business strategy, empowering 30,000 staff with modern tools to deliver essential online services efficiently. 
 • Steered the full project lifecycle across 11 workstreams, driving modernization efforts for Windows 11, Office 365, and upgrading on prem server farms to Windows Server 2022 (VMware 8). We focused on ensuring seamless integration of monitoring, alerting, and incident management support systems which were handed into Operational teams to finalize.
 • Took on the trickier SharePoint-on premises to SharePoint Online migration of sites, services and applications to enhance collaboration and accessibility.
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      Unified Corporate TelephonyOversaw the Initiation and conceptualization of a single corporate telephony solution running over soft phones and removing legacy systems. 
 Slashed remote site support costs, increasing productivity, and enabling rapid site mobilization. Expanded to smart phones, reducing costs and increasing employee engagement.
 Ran the project from business justification through planning, resourcing, executing and closure
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      Bring Your Own DeviceRolled out Microsoft Enterprise Mobility (EMS) enabling BYOD and single sign on for business applications. Futher extended mobility and availability of these services to our road warriors. Utilised remote push of these applications to smart devices with remote lockdown and management to ensure security Other creators
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      Azure Cloud based servicesInitiated and implemented a DR Plan and strategy that migrated critical business services to Azure cloud based infrastructure including Oracle EBS R12, Blue collar recruitment solutions, Blackberry Enterprise server, Enterprise mobility suite for BYOD, and customer in house developed applications. 
 The scope of the project was to instill business continuity through the separation of its people, from its people and technology.Other creators
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      Oracle ERP and Core Business applications migration to Hosted Services-Migrating all business critical applications, data and data services from a geo-politically risky location into a Managed Hardware contract in a world class data center providing Disaster Recovery and Business Continuity ability. 
 Established SLA's to support Security triad: Availability, Confidentiality, IntegrityOther creators
Languages
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      EnglishNative or bilingual proficiency
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      AfrikaansElementary proficiency
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      DutchElementary proficiency
Organizations
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      International Coaching FederationMember- Present
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