Version 2026-11-06-v1.1 · Effective date 2026-11-06

ActAs Terms of Service

Last updated: 6 November 2026

These terms govern your use of ActAs, including actas.dev, the ActAs app, API and command-line tool, the ActAs Phone app, the ActAs Passkeys extension, and email for the domains you connect (the "Service"). The Service is provided by BRAIN TRUST PRIVATE LIMITED, a Singapore company (UEN 202416698H) ("ActAs", "we", "us"). By creating an account or using the Service, you agree to these terms and to our Privacy Policy. These terms limit our liability.

1. Businesses and developers only

The Service is offered only for business and professional use. By creating an account, you confirm you're using it for that purpose, and not as a consumer.
If you sign up for an organisation, you confirm you can bind it, and "you" means that organisation.
You must be at least 18, and give accurate information.
You're responsible for keeping your account, sign-in email and credentials secure, and for everything done through your account and every Agent connection or credential you create.

2. You're responsible for your Agents

ActAs stores data and releases it to the software agents you operate ("Agents"). We don't run your Agents.

Anything an Agent does through the Service is treated as done by you.
You must supervise your Agents and revoke access when needed. Revoking access doesn't recall data already released or actions already taken.
You must have the right to create and use every account your Agents hold, and follow each other service's terms. We don't check this, and don't promise that any service will accept your Agents.
Don't use the Service to get around a requirement for a real person to act, such as identity checks, signatures or legal approvals.

3. Acceptable use

You must not use the Service, or let an Agent use it, to:

impersonate a real person or organisation, or hide that someone is dealing with an automated system where the law requires you to disclose it;
send spam, bulk or unsolicited commercial email, or break anti-spam law;
phish, defraud or deceive anyone;
create fake or bulk accounts, or get around another service's limits, bans or access controls;
send or store malware, or material that's illegal, infringing, abusive or that exploits minors;
probe, overload or attack the Service or other customers, or get around our limits or security;
resell the Service, or offer it to third parties as a standalone service, without our written agreement;
use the Service where sanctions or export laws forbid it.

Plan limits are shown on our pricing page. We decide, in our reasonable judgement, whether a use breaks these rules.

4. Your content

You keep ownership of the data you or your Agents put into or receive through the Service ("Your Content"). You give us a worldwide, non-exclusive licence to host, store, process and transmit it as needed to provide, secure and support the Service, and as the law requires.
You confirm you have the right to put Your Content into the Service, including personal data about other people. For that personal data, you decide how it's used and we act on your behalf, as described in our Privacy Policy.
Your domain. You must own or control every domain you connect, and you're responsible for its registration and DNS. We don't reassign a deleted address to another ActAs identity.
We don't have to monitor Your Content, but we may remove or block content that breaks these terms or the law.

5. Our rights

We and our licensors own the Service, including its software, design and trademarks. You may not copy, resell or exploit any part of the Service except as these terms allow. If you send us feedback, we may use it freely without obligation to you.

6. Payment

Prices, billing periods and what each plan includes are shown on our pricing page and at checkout.
Free trial. Where we offer a free trial, you give a payment method at checkout and aren't charged during the trial. The trial length, and the price and billing period that follow it, are shown at checkout. Unless you cancel before the trial ends, your subscription starts and you're charged when the trial ends. If you cancel during the trial, you aren't charged, and your access ends when the trial ends. Each workspace can have one free trial. We may decline or end a trial if we reasonably believe it's being misused.
Our payment provider acts as merchant of record, and its terms apply to the payment itself.
Subscriptions renew automatically at the end of each period until you cancel. You can cancel at any time in your account settings; you keep access until the end of the period you've paid for.
Prices exclude applicable taxes, which are shown at checkout.
Fees are non-refundable, except where the law requires a refund.
We'll tell you at least 30 days before a price change applies to your subscription.
If a payment fails, we may restrict the Service and stop accepting new email for your account. We'll give you notice before closing an account for non-payment.

7. Changes, suspension and termination

We may change, suspend or discontinue all or part of the Service at any time.
We may suspend or terminate your account or any part of it at any time, including if we believe you or an Agent have broken these terms, or your use creates risk for the Service, other customers or anyone else.
You may delete identities or your whole account at any time in your account settings. Deleting your account cancels your subscription.
Sections 2, 4, 5 and 8 to 11 survive termination.

8. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise that the Service will be uninterrupted, secure or error-free, that any email or message will be delivered, that any service will accept your Agents, or that your Agents will behave as you intend.

9. Limitation of liability

To the maximum extent the law allows:

we aren't liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising from or relating to the Service or these terms, however caused;
we aren't liable for loss caused by your Agents, by other services your Agents use, or by your failure to keep credentials secure or revoke access;
our total liability for all claims arising from or relating to the Service or these terms is limited to the greater of (a) the fees you paid us for the Service in the 12 months before the claim and (b) US$100.

Nothing in these terms excludes or limits liability that can't be excluded or limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

10. Indemnity

You'll indemnify us against any claims, losses, liabilities and reasonable costs (including legal fees) arising from Your Content, your Agents' actions, your use of the Service, or your breach of these terms or the law.

11. General

Changes to these terms. We may update these terms. For material changes, we'll give at least 30 days' notice by email or in the app, unless the change is required by law or addresses abuse or security. If you keep using the Service after a change takes effect, you accept it.
Governing law. These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction.
Transfer. You may not transfer these terms without our consent. We may transfer them to an affiliate or a successor.
Events beyond our control. We aren't liable for delays or failures caused by events beyond our reasonable control.
Notices. We'll send notices to your account email or show them in the app.
Whole agreement. These terms and the Privacy Policy are the whole agreement between you and us about the Service. If a provision is unenforceable, the rest remains in effect. Not enforcing a right isn't a waiver. No third party has rights under these terms.

Contact: support@actas.dev · Privacy: privacy@actas.dev · Security: security@actas.dev

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Adapted from the Basecamp open-source policies / CC BY 4.0