Hushmail Reviews 622

Trackers (Info thieves/hackers) never show up when I'm on the site, according to my computers security service. The email loads quickly. When I've had a question I received fast responses that are po... See more

I was in a wonderful private practice for 17 years - CHARIS Counseling Associates. I just transitioned into a solo private practice called VOICE of Many Waters Christian Counseling - LLC. Andrew Joh... See more

What a great experience! I’ve used email before (obviously), but I just didn’t understand some of the features that Hushmail provides. Nicholas took plenty of time and went above and beyond to make my... See more

I have had no problems with hushmail except I was unable to see an attached document. The sender decided to send the email to a different email account. That only happened once. I certainly hope it do... See more

Everyone I spoke with as I was getting set up to use Hushmail was friendly, kind, and knowledgeable. The mail platform is easy to navigate. I feel very confident that I can reach out in the future wit... See more

Andrew has been very helpful in getting me started and Nicholas has been very friendly. I wish I had known about this service when we had to close our practices and provide tele heath services.... See more

On boarding (a had a website connectivity issue) was a bit more difficult than advertised but, the team support got me through it. They are great, responsive and courteous. My existing clients have no... See more

I like the options, ease of use, and notifications! I enjoy that I can encrypt or not, depending on the needs for a specific message. I also like that I get an email to my personal email address wh... See more

I was able to speak on the phone with a technician who helped me through every steps to use the tool to make forms. Hush mail makes it easy to make payment or to modify my account according to my need... See more

Anytime I’ve had a question. I’ve had a response provided to me in a timely and thorough fashion. Support personnel are available and responsive. This company really wants you to like their product an... See more

Hushmail is a great company with excellent service. They genuinely want to please their customers. I am so glad I chose this impressive business.

Getting set up on Hushmail was easy... they figure out the domain stuff for you. Additionally, I messed up my domain when I set it up and they corrected it for me so very quickly and with such kindnes... See more

The cost was a great attraction for me. Along with the need to send information HIPAA compliant. I was shocked at the number of mailboxes I received for the cost. I love the built in forms which ma... See more

At times the service is slow. Taking a long time to load emails or change folders. Otherwise, I really like the easy-to-use organization of folders functions and the security of the emails.

I have had wonderful experiences with Hushmail so far. I have been impressed with their extensive knowledge and in depth, easy to use, step by step guides. I was provided an article with step by ste... See more

I find it very difficult to search for emails in folders. It’s tedious to have to search folder by folder instead of having a broad email search function that spans all folders. This has been a m... See more

Excellent customer service. Easy to use product. Offers exactly what I'm needing at a reasonable price. So thankful I found Hushmail!

Easy to get started. Responsive support from staff - at no cost to me. But it was hard for me to figure out how to create new forms. I had to pay $25 to one of your staff for a form. He did just fi... See more

Does not aways send emails from iPhone mail or the Hush mail app for iPhone/iPad. Required to confirm sent messages on the online app, been ongoing for 12 months with no other support other than... See more

Easy to access and navigate through. All forms were implemented in a prompt manner. Clients able to access without any difficulty

Love that I get notifications at my other email when hushmail has a new email for me. Haven't used it much yet, but all great so far.

I can’t get a person on the phone. There is no customer phone number listed on the site. I am locked out of my account because I forgot my password but there is no way to change my password becau... See more

I have found my experience with Hushmail to be excellent, starting with my initial 'Chat' and inquiries since then. Hushmail staff have been very responsive, and very helpful in arranging a time to fi... See more

I have requested help, via Hushmail's form, with migrating my email over from my old account. I have received NO response either time. So now I am paying for two separate email accounts, neither of... See more

The automatic reply function isn’t working on my account. The thing I’m most disappointed about is the lack of customer service support for existing users. You can call a number and talk to a sales re... See more

Some of my clients have found checking their encrypted emails a bit of a challenge. What do they need to do to get their messages? Is it complicated? Otherwise, I am happy with the service. Thanks

Happy to know you are encrypted and you let me know on my personal email there is something in this email

Although kind, there was interruptions in my email service which led me to purchasing a different service. Even after purchasing a different service, it took them several days for them to do the tech... See more

Hushmail service is working for me and i'm enjoying! Thank you so much for you wonderful services.

I like Hushmail, I just think it's expensive! I really believe that for the rate I am paying I should have access to create my own templates and to schedule the time for email to be sent. These... See more

I’ve used hushmail for 10+ years at various practices. It’s always been a secure, easy to use platform.

Everything works as advertised. Very easy to set up and use. I've had no complaints from email recipients about ease of use.

Privacy Hushmail has allowed me and my clients to communicate in compliance with HIPPA Has allowed me to obtain comprehensive intakes from clients which I previously was unable to do.

I still have a lot to learn about it, but so far I like the comfort of knowing I can have encryption.

I used this ( payed for) my entire clinics email needs. Then recently my password ( I did not forget it ) stopped working. I am left with ongoing emails to faceless customer care that answer... See more

I didn't get my call this morning at 10 am, and no number to contact the person who was supposed to call me. I had questions about how to work hushmail with and without using my current website, since... See more

Hushmail is a great service with excellent customer care. They get back to me within 24 hours (often even within 8 hours) with personalized assistance.

All the people I have talked to are very patient, kind, and professional. they do not make you feel rushed. They have a helping heart. I am so happy with the services I have received so far. Keep up t... See more

Hushmail is easy to use, especially with the support and help provided when needed.

I like the customer service and all except for one email attempting to be sent, the email process is easy.

The customer service that goes alongside the software is superb. I recommend this software if you are professional looking for a quality HIPPA compliant platform.

quick response with questions and easy to use sending and receiving emails.

Hushmail is user-friendly. It would be amazing to create an encrypted telephone system!

I enjoy the feature of security that Hushmail offers. I also enjoy the blogs

This is a good service. I have not used it a lot yet but the company has been very responsive.

i like the reminders i receive. I like the fact that it is a hippa compliant site.

No customer service. Email is not up to par. Doesn’t include options for threads. Very disappointed

Private email is a necessary evil, but daily emails from the Hushmail team pestering for upgrades is not.

The account was easy to set up. All of the customer service so far is very easy to deal with.