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End of support for TeamViewer versions 11 and 12
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
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End of support for macOS 12 (Monterey)
Hi all, Starting 25 November 2025, TeamViewer will officially end support for macOS 12 (Monterey). This decision follows Apple’s discontinuation of security updates for macOS 12 as of July 2024. What this means for you From the 25 November 2025 release onward, new versions of TeamViewer will no longer be compatible with…
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TeamViewer and macOS 26 Tahoe
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…
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Welcome to the new TeamViewer: A fresh look and a simpler experience
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
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TeamViewer Intelligence - AI Features that supercharge your IT support
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
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Easy connections with Device Dock and global search in TeamViewer
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
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Improved user management in the new TeamViewer
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
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Better device management and ownership in the new TeamViewer
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
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The easiest way to assign devices in TeamViewer — Meet the new custom Host link
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
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Important reminder for TeamViewer 10 license holders
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
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Does TeamViewer run smoothly on old PCs with i5 CPU and 8GB RAM?
Have several old PCs, desktops and laptops. All run Linux Mint 22.1 Cinnamon. Wonder whether TeamViewer can remotely control these old PCs. Your advices are appreciated. DiaNob
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Feedback on the new UI
I've installed Teamviewer version 15.41.7 this morning to test the hopefully fixed high CPU usage. I didn't expect a new UI coming, but wow, is this bad. extremely unresponsive and slow new session feature hardly working (also because of the performance issues) hard to read, chaotic design buttons shown to users that don't…
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Feedback - New UI 2025
The new interface is so frustrating. The old one worked perfectly. Now I can't get the new one or the old one to work at all. Even the webpage, FAQs are extremely dense and impossible to get through. Used to absolutely love team view. Now it's extremely frustrating.
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R: How to remove the "check user" during the connection and black screen
Good evening, I've been having two problems when I connect from two devices. My home PC has a black screen, where I can only see the mouse. Before, I'd get the "virtual screen" warning and could see everything, but now I can't. Furthermore, every time I try to connect, it asks me to authorize access from my home PC as if…
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TeamViewer Tensor with Custom Host deployment
We have TeamViewer Tensor with the custom host modules deployed and are starting to test out the use of scripts when connected to devices etc, the issue is that on macOS it prompt to install the helper tool which can be done manually however I do not want to do this for every device. Usually I have found a way to automate…
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Why is my screen black?
Connecting to one of my devices now shows a blank black screen with the mouse. The mouse cursor style still changes if you happen to hover over the space where a link or text box is, but you cannot see what you are doing. Could this have something to do with the Virtual Monitor? A notification about that used to pop up…
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How to remove "Unnamed Devices"
I found an old post from 2017 asking this with no solution. We have 15 of these that I assume count toward our 500 device licenses. Regardless, we want to delete them. The issue is that the trash button is grayed out. 2 Company Admins have tried and the option is not there. How do we fix this? The bigger question is, why…
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TeamViewer 15.71.4 Mouse Clicks in Wrong Location After Losing Focus in Remote Session
Description: I'm using TeamViewer 15.71.4, and I've encountered a frustrating issue during remote sessions: Start a remote session and work normally. Switch to another window on your local PC, causing the TeamViewer window to lose focus. Return to the TeamViewer window: The first mouse click registers not at the current…
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TV 13
when is end of life?
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Moved: Intune: Deploy Custom Host v15 for macOS
This discussion has been moved.