Responsible AI at Eightfold.
Responsible AI
Responsible AI at Eightfold is governed through defined design principles, ongoing oversight, and compliance practices that guide how our AI systems are developed, deployed, and monitored.
Eightfold.ai is the first HR technology company certified across all three levels of ISO/IEC 42001:2023, the international standard for AI management systems. We design our AI with EEOC, GDPR, the EU AI Act, and US state-level AI hiring laws in mind — not retrofitting compliance after the fact.
- Fairness: We design AI that evaluates people on skills and potential. And audit it to prove it.
- Transparency: Our AI is understandable and explainable, and our bias audit results are published in full — by demographic groups, not held back as proprietary.
- Safety and reliability: Our AI passes stringent safety measures before it reaches our products, with security controls validated through independent audit.
- Active monitoring and response: We continuously monitor our AI in production, so unexpected behavior is caught and corrected quickly.
Our approach includes external, independent audits — including our third-party bias audit under NYC Local Law 144, conducted by BABL AI Inc. — plus ongoing active monitoring. The certification is maintained through continuous re-audits, not awarded once and left behind.
We track the laws that govern talent technology and AI — from civil rights law to emerging AI-in-hiring regulation — so your team doesn’t have to.
These leaders sit at the forefront of AI and regulation, and provide recommendations that shape how we build and deploy our AI.
This includes our data; training, evaluation, and model selection; active measuring and monitoring; and product safeguards.
We act as stewards of data by scrubbing personal information from the data sets used to train our models, upholding our obligations under privacy laws and our contracts, and adhering to core privacy principles — notice, choice, and security — so our customers can uphold their own commitments to the people in their talent networks.
Co-CEO and Co-Founder Ashutosh Garg on regulating AI: “Like any important technology, any important development in our society, as they say, with great power comes great responsibility.”
Innovative AI
Innovative AI at Eightfold means AI-native, explainable systems that work across the full talent lifecycle and support data-driven talent decisions at scale.
The platform was built on AI. Everything we offer has AI at its core — not bolted on as a feature.
We’re committed to explaining how our AI works, and we partner with key stakeholders — including our AI Ethics Council and external consultants — to design and deploy our AI systems responsibly.
We help organizations find and retain talent, from acquisition to management. Our AI surfaces relevant recommendations at scale, including likely next roles in a person’s career. With the Eightfold platform:
- Candidates get insights about jobs that are strong matches for their skills and potential.
- Recruiters and hiring managers get insights about candidates, including a match score for a specific position.
- Employees can explore future career paths, with detail on the skills and experience needed for their next step.
- Organizational leaders can see skills and talent gaps across teams and departments, and build talent growth strategies to close them.
- Governments, social-service organizations, and private-sector employment networks can deploy the platform to match people with job opportunities at scale.
Founded by leaders with deep expertise in AI-powered technology, Eightfold is built to help candidates and employers find the right roles for everyone — closing the distance between what talent can do and where it’s needed.
Our team includes AI thought leaders, economists, and talent experts. We work with our Advisory Board to shape our mission, strategy, products, and services, and our AI Ethics Council provides ongoing guidance on responsible AI use.
Talent Intelligence Copilots bring generative AI to the Eightfold platform.
- Employee Copilot: Helps employees aggregate career insights, identify educational opportunities, and discover open career options
- Recruiter Copilot: Helps recruiters with interview scheduling, candidate reminders, job description generation, and consolidated insights
Our data reveals rising and declining skills, so organizations can plan for what’s next.
Eightfold Co-CEO and Co-Founder Ashutosh Garg on how AI is a game changer in identifying people’s skills and potential — putting HR in the front seat of AI adoption.
Beneficial AI
Beneficial AI at Eightfold puts intelligence to work across the talent lifecycle — improving hiring, workforce planning, and the employee experience with insight humans can act on.
From sourcing and evaluating candidates, to identifying internal talent for upskilling, reskilling, or advancement, to personalized career pathing, learning, and succession planning — our AI helps surface the right person for the right role at the right time.
We surface adjacent and potential skills in job descriptions and employee profiles, so you can find the right skilled talent — external or internal — for every role or project.
With a more complete view of skills, we support a collaborative, dynamic approach to talent strategy — placing people into roles or projects where they can apply their abilities best.
Employees can see new jobs or projects, learning and development opportunities, and connect with mentors.
Our talent insights reveal the fastest-rising and declining roles and skills in your organization and industry, so you can plan for what’s next.
Eightfold Co-CEO and Co-Founder Ashutosh Garg explains how we maintain privacy and security with a skills-focused approach.
Technical AI
Technical AI at Eightfold means the data, architecture, algorithms, and evaluation processes behind how we build, scale, and operate our AI systems — reliably and responsibly, at every stage.
Our engineers build and iterate on the platform using modern machine-learning tooling and rigorous engineering practices. Read more about their work on the Eightfold Engineering Blog.
We draw on 1 billion+ career trajectories and 1 million+ skills worldwide — deidentified, curated data sets that give a global view of talent and skills. Combined with an organization’s own HR system of record,this gives talent leaders a comprehensive, current view of talent and skills.
The Eightfold platform’s core strength is its advanced algorithms, developed through machine learning. These algorithms use an underlying mathematical model to assess how a candidate’s skills and experience align with a role — surfacing that insight for people to review.
Each model undergoes structured evaluation for reliability and performance before it ships. We prioritize fairness by computing metrics specifically designed to measure bias — the same evaluation approach behind our published bias audit results.
Co-CEO and Co-Founder Ashutosh Garg explains the experience, patents, and Equal Opportunity Algorithms that go into our AI.