BringFido Reviews 

Bring Fido is my go-to when planning trips with my dogs. Lots of help in finding pet friendly everything hood values too!

We were looking for a pet friendly hotel so we could bring our dog to Dewey Beach off-season so she could experience the beach.We found The Atlantic Oceanside recommended on Bring Fido.The price seemed reasonable to us ($236 + $35 for our dog)There was no weight limit for a dog,ours is 82 lbs.Our room was perfect since staying with our dog was most important,it's a no frills,basic room.
The hotel is very close to the beach, two blocks,on the ocean side of Highway One.
The front desk personnel were very friendly & helpful.
We would stay here again.

Fido employee was very helpful when a small problem arose. It was quickly and efficiently resolved. Great customer service!

Went on a week long road trip with the dogs on a whim and this site made finding our rooms each night a breeze! Couldn’t have done it without BringFido

We use bringfido all the time when traveling with our dogs. An invaluable service.

BringFido is a wonderful company. We love what they are doing. They make bringing your dog on vacation a breeze!

Room was very dog friendly. The king suite had lots of room. Was very quiet. Wish every pet friendly hotel was like this one!! The staff was great, the breakfast was better than expected for a free hotel breakfast!!

The facility was very nice. The dog was treated very well by staff! The access to grass was convenient, clean and simple to access.

The hotel did have a musty smell near the exercise room that smelled like mold. An expert should check that out.

Check in was simple and check out was kind of self serve. Cindy did a great job with the breakfast and was very personable with all the gusts. The A/C worked great and my dogs and I were very happy there.

It’s the first time we stayed at a hotel with our dogs. We were initially given a second floor room but our 14 yr old just was not having a go with the open back stairs. A quick trip to the front desk got us aground level room and the staff could not have been more helpful and accommodating. Room was updated, clean and fresh. They allowed two large dogs for one fee where others were a per dog charge. We will be staying here again.

Great location. Had first floor room overlooking the Sheboygan river. Our fur baby could go right out the door to do her business. Hotel was modern, very clean, and very quiet. Would stay here again.

When I checked in to last two hotel stays booked through “bring Fido” they were not aware that we had a dog. One of the main features of booking with this app is that the hotel is supposed to be ready for you to show up with your dog. Otherwise, I appreciate that I can easily find hotels and other destinations that welcome dogs.

Don’t know why they are called suites. The room is really small. It did have a king bed that was fair and the room was somewhat remodeled. However, the bed was not made the next day, and we got no fresh towels the second day we were there. The hotel said we got charged $184 for their room but Bring Fido charges were $234 on our charge card. There was no blow dryer or ice bucket. If we ran the microwave, the tv and light popped the power strip. So all 3 electrical items shut off.

BringFido is the best place to go for hotel, motel, Vrbo help when traveling with your pets. The prices they quote you are very competitive with other sites and for me they have been better than those other places. You can use the app also to find pet friendly restaurants while traveling if they are around. Awesome app!

We love the Hudson, WI, area and BringFido suggested Smilin' Moose as a place for lunch that allowed dogs. From the minute we sat down our server brought a bowl of water for Emma. It was a comfortable atmosphere. A few people stopped and greeted our dog. The server was fun & attentive. Emma was too picky to eat the great looking shredded chicken breast that was on the Doggie Menu. But, we took a real doggy bag home ad she ate it over the next few days.

This company is very transparent & seems to have great customer service - and a really great web development team. Fabulous website connecting dog owners with local resources & places to go.

Can’t open account without entering social media info.

This is my third year traveling with my dogs. I’m an empty nester now and they are my children! The first two years I was staying in camp sites and that was becoming uncomfortable. I saw an ad for BringFido and it has changed how I travel with my dogs!! The reviews from other customers are extremely helpful and when I needed to speak to someone the concierge was friendly and SO helpful!! She called multiple hotels to accommodate our travel plans. I only use this site when traveling with my pets. Their prices are the same as Expedia and they don’t have any hidden fees! This is a must if you travel with pets!

I made a reservation for the wrong date at an AC Marriott hotel and caught the mistake in under 1 minute, called Bring Fido.com and let them know about the error. They sent me an email assuring me the refund would be processed only to receive an email days later saying, sorry hotel "changed their mind." Below is the email from Bring Fido.com: We received a response from the AC Hotel by Marriott Reston, and they have unfortunately declined our request for a refund for your reservation. We informed them that we had originally spoken with Michelle at their Front Desk who had approved of the refund, but they have decided to stick to the non-refundable policy of the booking.

It's worth noting that we've sometimes seen success when guests contact hotel management. Our team is very persistent and advocates on behalf of our customers (we understand better than most how hectic traveling with pets can be), but even that doesn't always do the trick. If you end up speaking with the hotel and getting a refund approval, BringFido will happily process that for you for any amount the hotel approves. We need their approval to refund anything outside of the cancellation policy window, so please be sure to get the name of the manager with whom you spoke. This is very important.

If you receive better news from the hotel than we have, please let us know the name of whom you spoke with and the amount that was authorized for a refund and we'll take it from there and get this wrapped up for you.

Guest: Norberto Daluz
Trip #: 6677622891

Kindest Regards,

BringFido Team
Cienna M.
Lead Escalations Manager, BringFido"

This sort of business practice is UNACCEPTABLE.

As I explained to Cienna,
I made the second reservation on account of them assuring me of a refund.

I would not have made 2nd the reservation with AC Hotels, but for the fact that I was receiving a refund.

This is a mistake they need to cover immediately.

Also, asking me to reach out to Marriott is NOT the right answer now that AC Hotels have changed their mind.

Norberto D.

Booked a room with this service since we were traveling with pet. Tried to cancel reservation the day before since we no longer needed the room. Contacted Bringfido rep and she notified me she would contact hotel and cancel reservation. Since they are a secondary booking service they contacted me and said the hotel would not refund the payment. They then suggested I reach out to the hotel where I got a runaround from hotel management and received no assistance from Bringfido. Since I booked from this site you expect that they would refund my purchase. Reached out to the women who told me she had handled this cancellation and was ghosted by this agent. Be aware that this is a poorly run company that seems like they have great customer service for you and your pet. They do not! I suggest you book pet friendly rooms directly with the hotel.

If i could take away this 1 star I would. Im requesting my full refund back and im done with bringfido. If you make a reservation, you should be able to come show your reservation and get your room you've paid for. I show up and I am told he doesnt see it in his system yet so I can't get the room. Can't get customer service on the phone at all. No response at all what so ever. I need my full refund. Ill find and make my own reservation. Id rather go through checking if hotels are dog friendly myself. July 2nd or 3rd im exhausted and I stupidly made reservation to begin yesterday and wasn't thinking about the fact that its the third and now I can't get the room for the next few days smh...