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Unable to enroll in Extended Security Updates. Keep getting error "We can’t enroll you in Extended Security Updates right now. Close this window and try again."

My Windows 10 Pro desktop is compatible with Windows 11 Pro. However, I'm not ready to upgrade to Windows 11 yet. I want to purchase the Extended Security Updates. But every time I go to the "Enroll in Extended Security Updates" page from…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2025-11-08T11:32:35.7433333+00:00
Michele Lando 0 Reputation points
0 answers

The Kinect V2.0 hardware cannot directly recognize players when placed vertically.

The Kinect V2.0 hardware cannot directly recognize players when placed vertically. Is there a way to enable direct player recognition without bending down? Can the "player recognition" logic be modified? I only need to rotate it 90 degrees

Windows for home | Other | Devices and drivers
asked 2025-11-08T09:58:55.2233333+00:00
Hztt 0 Reputation points
edited the question 2025-11-08T11:26:41.5633333+00:00
Gérard Oomens 112.3K Reputation points Volunteer Moderator
0 answers

How to reset Account access without Authenticator app

Hi, I have a Microsoft 365 Personal account. Recently, I changed my phone and forgot to transfer/recover the Microsoft Authenticator app to my new device. Since then, I have been unable to sign in to my Microsoft account. As I had been using the…

Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
42 questions
asked 2025-11-08T11:21:55.0333333+00:00
Aadeya Dubey 0 Reputation points
0 answers

Error 0x80073cfb Of microsoft store but only when updating minecraft bedrock.

error 0X80073CFB I only get this when updating this specific game.

Windows for home | Windows 11 | Gaming
asked 2025-11-08T11:13:54.77+00:00
Noah 0 Reputation points
commented 2025-11-08T11:14:45.3633333+00:00
Noah 0 Reputation points
0 answers

how to stop Word from changing alignments in all paragraphs?

I'm on Office Pro Plus 2016. When editing in word, if I want to create a new sub-title with just making a text larger and aligning to the center, it actually takes a few paragraphs/lines above and also aligns them. I don't want that, obviously. I…

Microsoft 365 and Office | Word | Other | Windows
asked 2025-11-08T11:01:42.4133333+00:00
Nobody 0 Reputation points
edited the question 2025-11-08T11:02:38.6033333+00:00
Nobody 0 Reputation points
0 answers

Ich kann mein Outlook Unternehmenskonto nicht öffnen Email Adresse ******@reka-garten.ch

Ich kann mit der Email adresse ******@reka-garten.ch nicht auf Outlook mich anmelden bezüglich auf M

Windows for business | Windows 365 Business
asked 2025-11-08T10:59:20.7266667+00:00
Reka-Garten Reka Dukagjin 0 Reputation points
0 answers

Authentication through the sms text cannot due because of the number BadReputation

Hello! i would like to know why are my number are blocked when i tried to login to my microsoft authenticator. I forgot to move that account from my old phone to the new one and now all of my pictures on the drive cannot be accessed. The only way that i…

Microsoft Security | Microsoft Authenticator
asked 2025-11-07T11:16:13.6233333+00:00
Argani Lintang 0 Reputation points
edited the question 2025-11-08T10:56:08.8166667+00:00
Nathan Roberts (SN) 7,851 Reputation points Volunteer Moderator
0 answers

Is one drive part of my package i pay for

Is one drive part of my package i subscribe to? its saying its full and i don't know how to resolve it...i tried to put all the pics in a zip file and was going to transfer them over but it deleted them all

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2025-11-08T10:46:03.6033333+00:00
debbie stretton 0 Reputation points
0 answers

My log-in attempts are 'successful', but I'm being told my password's wrong

I'm logged in to my outlook account on one laptop, and my phone. I'm trying to reset various devices to factory settings (to improve their lifespan) and recently did so on my secondary work laptop. Whenever I try to log in on that laptop, I get the…

Outlook | Web | Outlook.com | Email
asked 2025-11-08T10:45:16.9233333+00:00
Chloe 0 Reputation points
0 answers

Tôi không thể đổi điểm Microsoft Rewards vì khi tôi nhập số điện thoại, hệ thống báo rằng "Hiện tại chúng tôi không hỗ trợ số quốc gia đó."

Như tiêu đề, tôi không thể đổi điểm Microsoft Rewards vì nó yêu cầu xác minh số điện thoại. Tuy nhiên, khi tôi nhập số điện thoại, hệ thống lại báo rằng "Chúng tôi hiện không hỗ trợ quốc gia này, hãy nhập email thay thế." Vậy tôi phải làm sao…

Microsoft Edge | Other | Android
asked 2025-11-08T10:40:08.1533333+00:00
Hi 0 Reputation points
0 answers

Remote Hyper-V

I try to remote my Hyper-V but always get below notification even i click yes button. Anyonw know why?

Windows for business | Windows Server | Devices and deployment | Other
asked 2025-11-08T10:38:29.14+00:00
Handian Sudianto 6,461 Reputation points
0 answers

How to find or create product key for Microsoft Office

How can find my product key in order to activate my microsoft office apps on PC ?

Microsoft 365 and Office | Word | For education | Windows
asked 2025-11-08T09:45:34.4066667+00:00
IKZRM BZNZO 0 Reputation points
0 answers

I lost my MFA token and I am not able to Login to Azure Portal

I accidentally deleted the MFA token associated with my Azure account from the Microsoft Authenticator app on my mobile device, resulting in complete loss of access to my account. This is a Pay-As-You-Go subscription with active premium features, and my…

Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
1,046 questions
asked 2025-11-05T15:20:06.93+00:00
Sithin Adiyeri 0 Reputation points
edited a comment 2025-11-08T08:22:21.3566667+00:00
Sithin Adiyeri 0 Reputation points
0 answers

How i can download device driver on my window 7 laptop

I want to connect my bluetooth device to my laptop. But i am unable to do so because my device lack device driver.Please give me solutions for my problem . Thank you

Windows for home | Previous Windows versions | Devices and drivers
asked 2025-11-08T08:05:38.6766667+00:00
FAYZA 0 Reputation points
0 answers

Copilot memory is broken

Subject: Memory Feature Not Working in Microsoft Copilot Description of Issue: Despite enabling all memory-related settings in Microsoft Copilot, the assistant continues to report that memory is off. I’ve attempted the following troubleshooting steps…

Microsoft Copilot | Windows Copilot | App
asked 2025-11-05T11:27:13.19+00:00
Teemu H 5 Reputation points
commented 2025-11-08T07:51:58.0833333+00:00
Teemu H 5 Reputation points
0 answers

A transparent square has appeared on the top left side of Windows screen and its position sometimes changes . laptop model : ideapad 5 2in1

System Center Service Manager
asked 2025-11-08T06:55:10.2566667+00:00
AMIR 0 Reputation points
0 answers

Desktop Outlook shows persistent UI rendering corruption that reproduces after multiple full Windows and Office reinstalls and extensive troubleshooting

Key facts for triage Reproduces within 30–120 seconds of Outlook use on this device after clean OS and Office installs. Issue changes or is mitigated only when forcing Microsoft Basic Display Adapter or enabling Office software rendering. Firmware…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-10-30T15:34:19.1933333+00:00
Cenk Odabaşı 0 Reputation points
edited the question 2025-11-08T05:41:54.18+00:00
Haytham-C 3,755 Reputation points Microsoft External Staff Moderator
0 answers

Azure Container App custom domain feature not working

I have gone round and round this circle a few times now and am not sure why it isnt working. This is the timeline of events: Deploy a container app ~6months ago Successfully configure a custom sub-domain that points at the container app remove…

Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
833 questions
asked 2025-11-07T10:29:24.97+00:00
Patrick Corbett 0 Reputation points
commented 2025-11-08T05:18:13.8566667+00:00
Patrick Corbett 0 Reputation points
0 answers

You site has been hacked. I have been charged for XBox and did not register for it.

You charged me $13.95 AU for Game Pass, but I never ordered it. I do not play games. I do not buy games. I have been charged under false conditions. Return my $13.95 to my bank account. When I followed your instructions to manage subscriptions I am not…

Microsoft Security | Active Directory Federation Services
asked 2025-11-08T05:12:42.0733333+00:00
Michael Hyland 0 Reputation points
0 answers

App won't stop Reconnecting

I have an app that reconnects and then it don't constantly when I'm in chat. It shows Reconnecting in red and when this happens you can't move anything until it goes off the screen. It's a casino app and it's only that app that's doing it. HELP!

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-11-08T04:53:30.22+00:00
Sandra Turney 0 Reputation points