Payment Facilities

The Significant Difference between Online Payments and Internet Banking Payments

The online payment facility a 24/7 method of effecting payments in favour of the Malta Tax and Customs Administration a highly efficient, user-friendly, and advantageous option for economic operators.  When using the online payment system, economic operators access a dedicated website specifically for the use of processing payments and are promptly provided with their payment receipt, enabling the process of their importation declarations in real time.

To date, the Malta Tax and Customs Administration Online Payment System is available for the benefit of clients of:

Bank of Valletta plc and HSBC Bank Malta plc.

All traders, who do not have access to this Online Payment website, are therefore, highly encouraged to apply. For application purposes and assistance of a purely technical nature, economic operators are requested to communicate with the Computer Section on email address [email protected] or telephone numbers 23783088/23783084. For general assistance in connection with the required transaction, communication is to be made with the Revenue (Customs) Section, on email address [email protected] or telephone numbers 23783295 / 23783298.

As a temporary transitory system, complementary to the Online Payment System, the Malta Tax and Customs Administration also offers internet banking facilities, with the following banks:

APS Bank plc; Bank of Valletta plc; BNF Bank; HSBC Bank Malta plc; and Lombard Bank plc.

While Malta Tax and Customs Administration bank accounts, for the settlement of payments through internet banking, may be accessed here, economic operators are required to correctly input the respective bank account details, corresponding to the nature of payment, that is:

Either

• settlement of duties (MRNs) and other payments, excluding merchant requests.  In this case, an email is to be sent on [email protected], quoting the respective MRN number or other reference number, as applicable, and attaching the respective proof-of-payment with the amount, bank account used and date of process, clearly visible;

  Or

• settlement of dues in respect of merchant requests.  In this case, an email is to be sent on email address:  [email protected], quoting the respective invoice number.

Online Payment System User Guide