Best Conversation Intelligence Software in Africa

ZoomInfo helps companies achieve their most important objective: profitable growth. Our platform puts sales and marketing professionals in position to identify, connect, and engage with qualified prospects by giving you: - Verified Emails & Direct Dials - Intent Data & Business Scoops - Technographic Information - Company Organization Charts Integrate with the apps that matters to you. Start your free trial today.

Get notified the moment a lead opens your email, track every interaction automatically, and organize all your activities in one place with HubSpot's sales software. Start for free, and upgrade as you grow. HubSpot's sales tools save time at every stage of the funnel. Queue up a sequence of personalized follow-up emails and reminders that get delivered automatically at the right time. Turn repetitive emails into templates, measure their performance, and share the best ones with your entire team. Get notified the instant prospects open an email, click a link, or open an attachment for timely, relevant follow-up with the hottest leads. Connect with prospects through live chat on your website, and eliminate back and forth emails and missed calls by sending a link that lets leads pick a meeting time that works for both of you. Eliminate manual entry as every lead’s contact info, email opens, and clicks get logged automatically. Automate time-consuming tasks like lead rotation.

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.

Convert audio to text in seconds. Notta frees up your mind and allows you to engage positively in meetings or online classes. With enhanced editing functions, you can edit transcripts on smartphone, laptop, tablet anywhere, anytime. With Notta, you can generate video subtitles, meeting notes, reports in minutes. Upload audio or video files to the dashboard, and Notta will get the transcription ready in just a few minutes. No need to juggle multiple recording converter tools - let Notta do the heavy liftings so you can concentrate on the text that matters. Notta's AI identifies different speakers in the conversation. You can edit the speakers' names and skip silence in the recording when playing back. Press-hold-drag over the text blocks to merge the lines into a coherent paragraph. Bookmark important text as Key point, To-do or Project in the transcripts, and the progress bar will automatically show highlights in the corresponding moments.

Know exactly what drives your team’s success. From lead to opportunity, cross-sell to renewal, see how 10,000+ companies have reduced risk, unlocked upside and accelerated revenue growth. Automatically sync deal activity and engagement levels so you can truly analyze your sales process. Activity data is the number one indicator of sales outcomes. So we automate, connect and write-the full team’s activities back to your CRM. Discover exactly what activities your sales team has completed, the steps they missed, and how prospects responded, so you can drive more consistent, predictable results. Understanding what your top reps do differently has never been easier. Record, transcribe and analyze every customer call across the entire sales journey. Capture transcripts, keywords, trends, and talk time. Then combine conversation data with full-lifecycle activity capture and robust machine learning, to enrich every element of your business – forecasts, reporting, product roadmaps, and more.

Otter is where conversations live. Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Organizations who have the Otter advantage. Teams big and small trust Otter to transcribe their important conversations. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations using Otter on your phone or web browser. Import or sync recordings from other services. Integrate with Zoom. Get real-time streaming transcripts and, within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page.

Real-time Intelligence on your important conversations. Extend your communications workflow with easy-to-use APIs. Marsview is an all-in-one platform for real-time conversation intelligence. With Marsview Notes, you can record, transcribe and automatically generate insights from video, voice and text based communications at scale. Learn how developers use Marsview APIs for Conferencing, Customer Care, Remote Learning, Sales Enablement, Gaming and Telehealth to deliver the best end user experience. Record voice calls and video meetings from phone or web app or integrate with Zoom. Get clean, punctuated transcripts with assigned speakers sent to your inbox within minutes. Edit or Download transcript and notes to collaborate and share with others. Marsview is an AI-powered meeting assistant that helps you automatically schedule, record, transcribe and share voice and video conversations. The application provides an intelligent MeetingspaceTM for users to manage all client relationships.

Meetings and calls are backbone of how you work. But ineffective conversations are holding you back. Transform how you work with Avoma’s Conversation Management platform. Learn topic trends, winning talk-patterns, critical coaching insights, and deal risks. Search for any word, share key moments, and comment to provide feedback. Automate note-taking and data entry to focus on conversations. Learn critical insights from team’s conversations to coach them faster. Collaborate with cross-functional teams for better alignment. Get automatic video recording, high-quality Transcripts, and AI-generated Notes for key topics. Don’t let action items fall through the crack and forget to follow up. ‍Search in transcript and playback the recording with time-stamped Notes to remember the details.

MeetRecord lets you securely save, manage, and search all your video content including video calls so teams collaborate faster and work just gets better. Get more actionable and timely feedback for deals to increase win-rate and grow pipeline. Identify best practices. Reduced onboarding time with actual examples and use-cases. MeetRecord provides a simple, scalable solution to record and analyze all online meetings to create visibility, drive process and behavior changes, and deliver bottom line impact. Quickly identify what top performers do differently so you can replicate winning behaviors across the entire team. Give every part of your organization direct access to your customer's voice to drive data-driven thinking. Easily share insights and questions with product, marketing, and the C-Suite to get to your desired outcomes faster.

Automatic note-taking and custom meeting reports, real-time coaching & suggest answers to the customer's questions. Keeping your database clean and up-to-date is important when you are not selling. Taking notes and switching between knowledge base and customer is really disturbing. Details matter. Especially in sales where few details can change a loss into a win. Maximize your chance to get a meeting from the first call. Create the best interview guide and get the summary of candidates' answers. Generate an SEO page automatically right after your podcast. Unlock buried insights that remain in your interview. Understand quickly feedbacks and feelings that matter. Record every online meeting and VoIP call. Add notes, screenshots & follow guidelines. Classify your notes, and boost meeting performance. Full understanding of any call in less than 2 minutes. Transcription, topic & sentiment analysis.

Put an AI sales coach‍ in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales conversations, and Siro never drains your battery. Within seconds of a lost conversation, reps can access top examples from their peers on better handling the key moments of your sales process. Works offline and online, with an internet connection, your recordings are transcribed and analyzed in seconds. Siro's AI analyzes compares both what you say and how you say it to identify where you're missing out on revenue.