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Help Desk Software
Help desk software is enables companies and organizations to provide customer service and technical assistance. It is designed to streamline communication between customers and technical teams, and to create a central repository of information and solutions to common problems. Help desk software often includes features such as automated ticketing, asset tracking, and customer feedback surveys.
Service Desk Software
Service desk software is a platform designed to support and manage customer service operations by providing a centralized location for handling incidents, requests, and issues. These tools allow businesses to manage customer support tickets, track the resolution process, and ensure timely responses. Service desk software typically includes features such as ticket management, automated workflows, knowledge base integration, reporting, and analytics. It helps teams efficiently handle incoming requests, resolve problems, and improve customer satisfaction. By streamlining communication between support teams and customers, service desk software improves the overall efficiency of service delivery and helps organizations maintain service-level agreements (SLAs).
eCommerce Help Desks Software
Ecommerce help desks are customer service organizations dedicated to providing assistance to clients with online shopping experiences.
Help Authoring Tools
Help authoring tools (HAT) are software solutions used to create and publish user manuals, online help systems, FAQs, and other types of documentation for software applications, websites, and products. These tools allow authors to design, write, and structure help content in a way that is easy for users to access and understand. Features of help authoring tools typically include a WYSIWYG (What You See Is What You Get) editor, multi-format export options (e.g., HTML, PDF, CHM), built-in templates, search functionality, and support for multimedia integration (such as videos and images). These tools are essential for creating in-app help, troubleshooting guides, and product documentation to improve user experience and provide support.
Hot Desk Booking Software
Hot desk booking software, also known as desk booking systems, are software tools that enable organizations with a hybrid workforce to book a physical desk in the office when and where they need it. Hot desk booking software is useful for companies that have remote and hybrid workforces and need a system to allow team members to book desks when they need them rather than having a dedicated desk.
Ticketing Software
Ticketing software is used by companies to process and manage ticketing for events, venues, concerts, travel, festivals, theaters, and more.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Martial Arts Software
Martial arts software is designed to help martial arts schools, academies, and instructors manage various aspects of their operations, including student enrollment, scheduling, training plans, and performance tracking. These platforms typically include features such as class scheduling, attendance management, payment processing, rank tracking, and communication tools to keep students informed about classes, events, and promotions. Martial arts software can also help instructors create personalized training programs, track progress, and ensure the efficient management of their business. It is used to enhance student engagement, streamline administrative tasks, and improve overall business operations in martial arts studios.
Oncology Software
Oncology software is designed to support the clinical, administrative, and operational needs of cancer care providers. It helps oncology teams manage patient records, treatment plans, chemotherapy regimens, radiation therapy workflows, and long-term care coordination. These systems streamline documentation, improve clinical accuracy, and ensure adherence to complex cancer treatment protocols. Advanced oncology platforms also integrate imaging, pathology, genomics, and decision-support tools to help clinicians make more informed treatment decisions. By unifying data across the patient journey, oncology software enhances care quality, boosts efficiency, and improves patient outcomes.
NPS Software
NPS software helps businesses measure customer loyalty by collecting and analyzing Net Promoter Score (NPS) feedback. It automates the process of sending surveys, tracking responses, and segmenting promoters, passives, and detractors. Many platforms include real-time dashboards, sentiment analysis, and trend reporting to help teams understand customer satisfaction over time. The software also integrates with CRM and support systems to trigger follow-ups and improve customer retention. Overall, NPS software enables companies to monitor customer sentiment, respond to issues quickly, and strengthen long-term relationships.
Speech Therapy Software
Speech therapy software is designed to assist speech-language pathologists (SLPs) and individuals in diagnosing, treating, and improving speech, language, and communication disorders. These tools often provide a variety of exercises, activities, and assessments tailored to different speech challenges, such as articulation, fluency, voice disorders, and language comprehension. Many speech therapy software programs include interactive features like visual aids, audio feedback, and progress tracking to help patients practice and improve their speech skills. These platforms are used in both clinical settings and for at-home exercises, offering personalized programs to support the therapy process and track development over time.
Neural Network Software
Neural network software uses algorithms to simulate the human brain's ability to recognize patterns. It can be used for a variety of purposes, such as image and voice recognition, natural language processing, and decision making. The software is typically composed of a number of layers that contain parameters which are adjusted through training. Finally, it can be applied in various areas such as healthcare, finance, engineering and more.
Emissions Management Software
Emissions management software helps organizations monitor, track, and report their greenhouse gas emissions and environmental impact to comply with regulations and support sustainability goals. It collects data from various sources such as energy use, transportation, and industrial processes, providing analytics to identify emission trends and reduction opportunities. The software often includes tools for regulatory reporting, carbon accounting, and scenario modeling to help businesses plan and implement emission reduction strategies. By automating data collection and reporting, it improves accuracy, transparency, and decision-making. Ultimately, emissions management software supports organizations in minimizing their carbon footprint and enhancing environmental responsibility.
Parks and Recreation Software
Parks and recreation software helps municipalities, community centers, and parks departments manage facilities, programs, and public services. It supports scheduling for classes, camps, sports leagues, and events while handling registrations, payments, and waitlists. Many platforms include facility booking, membership management, and staff scheduling to streamline daily operations. The software often provides online portals for residents to register for activities, reserve spaces, and access community updates. Overall, parks and recreation software improves efficiency, enhances community engagement, and helps local agencies deliver better recreational services.
Land Management Software
Land management software helps organizations, governments, and landowners efficiently manage property assets, land use, and related data throughout the land lifecycle. It centralizes information on ownership, leases, boundaries, zoning, resources, and environmental factors in one digital platform. These systems often integrate with GIS (Geographic Information Systems), mapping tools, and satellite data for visualization and spatial analysis. Land management software supports decision-making in areas such as real estate, agriculture, mining, utilities, and conservation by improving accuracy, compliance, and resource allocation. By digitizing land records and automating administrative workflows, it enhances transparency, sustainability, and long-term land stewardship.
IT Service Software
IT service software provides an essential role in a business's IT environment. It assists with the daily functions and operations of the organization by managing user accounts, monitoring networks, and providing maintenance for hardware and software. It can also be used to schedule tasks, automate processes, or create reports. Additionally, it enables technicians to easily track issues and inquiries. This ensures that employees are able to access the necessary resources promptly and efficiently.
Space Management Software
Space management software helps businesses and organizations optimize the use of physical spaces, such as offices, retail environments, or industrial facilities. These platforms typically provide tools for planning, organizing, and tracking space utilization, allowing companies to allocate space effectively, minimize waste, and improve workflow efficiency. Space management software often includes features like floor planning, real-time tracking of occupancy, resource scheduling, and reporting tools to analyze space usage. By using this software, organizations can maximize the efficiency of their spaces, reduce costs, and ensure better management of real estate assets.
Intranet Software
Intranet software is used to create online networks within a company or organization. It allows users from different departments to collaborate on projects, store and share documents, access information, and communicate with one another. Intranets can be accessed through a web browser with a secure username and password. They offer various features such as wikis, blogs, chat rooms, forums and other tools that make it easy for employees to work together in a virtual workspace.
Productivity Software
Productivity software refers to a suite of tools designed to help individuals and organizations accomplish various tasks more efficiently, ranging from document creation and data analysis to project management and communication. These software applications typically include word processors, spreadsheets, presentation tools, email clients, and task management tools, among others. Popular productivity software often includes features for collaboration, file sharing, and cloud storage, enabling users to work seamlessly across different devices and locations. By streamlining everyday tasks, these tools improve efficiency, reduce time spent on administrative tasks, and enhance overall workflow.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
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  • 1
    NetBrain

    NetBrain

    NetBrain Technologies

    NetBrain helps IT teams halve MTTR and prevent outages with AI-driven automation. Trusted by 2,500+ enterprises worldwide, our no-code, intent-based platform turns manual network operations into intelligent automation, keeping networks running smoothly and efficiently.​ Top use cases: - Automated Troubleshooting - Automated Change Management - Network AIOps - Network Assessment - Network Visibility - Network Observability - Network Security
    218 Ratings
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  • 2
    Help Lightning

    Help Lightning

    Help Lightning

    Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
    1 Rating
    Starting Price: $75,000 per year
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  • 3
    FBO Director

    FBO Director

    Essinta Labs

    ...When it comes to running a successful FBO, efficient operations are key. That's why we designed FBO Director - to provide a complete, user-friendly software package that would help streamline complex processes and maximize profits. FBO Director can help automate many of your business operations. So you can focus on what you do best - providing excellent service to your customers.
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  • 4
    Metrology.NET

    Metrology.NET

    Metrology.NET

    ...Metrology.NET does it all, DC & low frequency, RF and microwave, torque, temperature, flow, force, humidity, mass, pressure, you name it. Plus, everything is designed on a sustainable software framework. As 21st-century engineered software, Metrology.NET incorporates the best of current technologies. Not just buzzwords, Metrology.NET is truly a scalable, low-code, future-proof solution built for metrology.
    Starting Price: Free
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  • 5
    Quantum MX

    Quantum MX

    FLY Online Tools

    ...Quantum MX’s key features include parts inventory, parts tracking, timesheet tracking, and custom form-fill document generation (i.e., work orders, 8130, and repair station controlled forms). Getting started is easy using our online help system and Help Desk. Data may be imported in many areas (esp Inventory) from Excel spreadsheets. Quantum MX includes powerful parts requests and fulfillment tracking with integrated inventory and purchase order features that include real-time package tracking updates. Quantum MX is widely used for aircraft maintenance, mobile AOG services and component repair station operations.
    1 Rating
    Starting Price: $79.00 per month
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  • 6
    Ansys Pharos
    Pharos combines Ansys' unparalleled EM engine capacity with a proprietary high-capacity circuit simulation engine to perform coupling analysis and provide ranking of potential EM crosstalk aggressors per victim node. By highlighting the most susceptible nets, designers can focus their design decisions to manage EM crosstalk on these nets and de-risk the design process. Pharos combines unparalleled extraction engine capacity with a built-in simulation engine to perform EM analysis and provide ranking of potential EM crosstalk aggressors per victim net. This allows designers to focus on the most critical nets in the design. ...
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  • 7
    netScope® Cloud

    netScope® Cloud

    Net-Base Software GmbH

    Access your wsi data easily via digital remote/tele access, even in a joint session with others via the Internet if you wish. In addition, you can automate some processes using barcodes and QR codes, distribute slides to your customers without having to send them manually. Or use netScope Cloud in teaching, show many people what you are talking about at the same time. Aside Data from ZEISS Axio Scan all kinds of CZI data can be displayed. ZEISS customers who still use older MIRAX slides in the previous MRXS format can also display those slides in the netScope. Similar to CZI, netScope also supports all channels of Perkin-Elmer Vectra/Akoya Biosciences QPTIFF files. ...
    Starting Price: €19.98
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  • 8
    Haltian Empathic Building
    Haltian Empathic Building is a solution for digital workplaces. Saves you time, provides more choice, is super easy to use, and helps you to be healthier. The Empathic Building digital twin guarantees a superb end-user experience and delivers the key data for operational excellence. The solution combines features such as find and book desks and meeting rooms, find people to co-create and collaborate, navigate to rooms with wayfinding, share your voice and raise important issues. ...
    Starting Price: €4.99/month/desk
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  • 9
    IWLive Pro

    IWLive Pro

    Autodesk

    ...It offers both hydraulic and water quality simulations; predicts demand; and optimizes pump schedules. IWLive Pro verifies your InfoWorks WS Pro and InfoWater models constantly, so you can have confidence in the results of your simulations. IWLive Pro helps identify problems, forecast conditions with and without mitigating actions, and assess the consequences, helping you choose the best actions. BalanceNet, which complements IWLive Pro, shows whether you can take advantage of cheaper night-time electricity for pumping. SCADA data on its own tells you only what happened in the past, up to the present moment. ...
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  • 10
    ActCAD Software

    ActCAD Software

    Jytra Technology Solutions

    ...ActCAD offers free email technical support without any limitations. ActCAD can be fully customized and programs can be developed using our free API toolkit. It supports popular programming languages like , lisp dcl, .net, C++ etc. Apart from all regular commands, ActCAD offers many productive tools like pdf to cad converter, Block libraries, Image to Cad converter, handling point sets between Cad and Excel and many more. ActCAD is suitable for any high end professional projects in the domains of Architecture, Civil, Mechanical,Automotive
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    401 Ratings
    Starting Price: $249.00/one-time/user
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  • 11
    OpendTect

    OpendTect

    dGB Earth Sciences

    OpendTect software consists of two parts: a free, open-source part and a commercial, closed-source part that is protected by FlexNet license managing software. The open-source part is OpendTect, a seismic interpretation software system for 2D and 3D seismic data, and for fast-track development of innovative interpretation tools. OpendTect can be extended with free plugins. The closed source part is OpendTect Pro, an extended version with extra functionality for professionals.
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  • 12
    Fullbay

    Fullbay

    Fullbay

    ...Fullbay Connect, our integrations service, offers access to premium integrations including payment processing and fleet checks & cards, parts pricing and ordering, and customer communication. Integrations with MOTOR, FleetNet, and QuickBooks make administrative work a snap. Our customer portal lets your clients check on repair and maintenance progress. Fullbay works on any internet device, and all core upgrades and support are free.
    3 Ratings
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  • 13
    Materialise Magics
    Materialise Magics. The Most Powerful Data and Build Preparation Software. When a 3D design file reaches your desk, you first need to make it printable. The possible operations vary greatly, from small edits like changes in wall thickness to generating support structures for the entire build. Without the right software, these steps equal a lot of time and effort. Materialise Magics simplifies data and build preparation with one easy-to-use solution.
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  • 14
    ZWCAD

    ZWCAD

    ZWCAD Software

    ...AEC, MFG, Mechanical, GIS, Civil Engineering... Whatever industry you are in, you can find the vertical applications that satisfy your needs. Strong APIs including LISP, VBA, ZRX, and .NET are also ready for porting.
    2 Ratings
    Starting Price: $899
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  • 15
    Synopsys TCAD
    ...The latest version of TCAD Sentaurus includes many new exciting features and performance enhancements. If you are a customer entitled to maintenance services, then you can access TCAD Sentaurus W-2024.09-SP1 and download release notes directly from SolvNetPlus. Sentaurus Calibration Workbench is built for automated workflow-oriented calibration of TCAD models, based on innovative machine learning capabilities.
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  • 16
    AVEVA InTouch HMI
    ...Let AVEVA InTouch HMI take you beyond simplistic graphics to create meaningful content that will drive enterprise-wide operations productivity and cost savings. AVEVA InTouch HMI empowers operators to optimize routine human interactions with industrial automation systems. The result is a quantifiable net increase in operator effectiveness. Our unique situational awareness libraries provide operators the contextualized information they need to address abnormal situations quickly and accurately — before they impact operations. Used in more than one-third of the world’s industrial facilities, in virtually every country and industry, AVEVA InTouch HMI software continues to deliver business value in engineering simplicity, operational agility, and real-time performance mastery.
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  • 17
    Ansys RaptorH
    ...Ansys RaptorH extracts electromagnetic models at the pre-LVS stage for arbitrary routing and layout, including planes (solid or perforated), round shapes, spiral inductors, and MiM/MoM capacitors - with automatic setting of boundary conditions. The GUI allows point-and-click net selection and what-if analyses. RaptorH is supported by all major silicon foundries and can read encrypted technology files to set up analyses with either the HFSS or the Raptor engine.
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  • 18
    Geology by SeisWare
    Geology by SeisWare is a fast and intuitive interpretation tool that enables efficient geological workflows. Our Petrophysical Calculator is a client favorite; create and customize calculations like net pay, assign zone attributes, and more! You’re the expert so we develop our software with your advice and guidance. We’ve shaped our software with client focus groups and user feedback. Our software packages work together so that your team can too! Geology is fully integrated with Geophysics by SeisWare for seamless data integration and fast results without importing and exporting data. ...
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  • 19
    Landis+Gyr Gridstream MDMS
    ...It supports Validation, Estimation, and Editing (VEE) rules that ensure data integrity, with non‑conforming readings flagged or estimated, while virtual metering capabilities enable aggregation and net energy calculations for renewable participation. Billing determinants leverage measured or calculated values to accurately support diverse rate structures. Event administration and exception management handle flags and validation exceptions not auto‑resolved via VEE rules. Workflow orchestration manages chained transactions with full tracking and reporting, and automated group management enables batch actions by device technology, rate class, or geography.
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  • 20
    Univah Film Engine

    Univah Film Engine

    The Stephanie Michaels Software Company

    The Univah Film Engine (Univah Pro) is an advanced Real-Time 3D rendering and animation software for professional 3D animation studios. Univah Pro is dedicated to the creation of very large virtual worlds. Render entire planets with trees, oceans, rivers, roads, cars and people all in real time. Add realistic visual effects such as rain, snow, explosions all in real time. Add advanced physics to objects such as soft body physics, destruction physics, hard body and hair physics all in real...
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  • 21
    Wisp | by Gensler
    Space Planning | Space Management | Move Management | Floor Plans | Reporting | Utilization | Make every square foot count with Wisp–the only space management software to combine cutting edge tools with tailored implementation and ongoing drawing support. Start tracking daily seat moves, plan future scenarios, manage floor plans, and derive workplace insights with the software and service proven to deliver results. As a SaaS space management software, Wisp combines multiple solutions...
    1 Rating
    Starting Price: $600 per month
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  • 22
    IrisVR Prospect
    IrisVR Prospect is the leading VR software for immersive design review and collaboration. It is used by BIM and VDC teams, design firms, and engineers to coordinate models and implement design and construction processes in true, 1:1 scale. IrisVR Prospect integrates with Revit, Rhino, Navisworks, SketchUp, and other 3D tools out of the box, so you can instantly create immersive VR meetings for client presentations, design reviews, coordination, and more.
    Starting Price: $150 per user per month
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  • 23
    PDF Conversion SDK

    PDF Conversion SDK

    Visual Integrity Technologies

    ...Conversions flow straight through without intermediate steps or compromised quality. No printer driver. The PDF Conversion SDK runs on Windows, MacOS and Linux. It supports .NET. Example code included. Removes redundant information & compresses data. This ensures great performance for fast web and application viewing. Search for objects and text strings. Convert PDF to your native file format. Change the contents of a PDF page. Extract images from PDF. Retrieve metadata from PDF (layers, geospecification, etc).
    Starting Price: $199 per year
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  • 24
    Shoplogix Smart Factory Platform
    Shoplogix is a smart, scalable platform trusted by manufacturers worldwide for over 20 years. It transforms real-time machine and production data into actionable insights, helping teams uncover hidden losses and drive rapid ROI. Features include intuitive visual dashboards, integrated analytics, and real-time alerts for fast, informed decisions. Shoplogix connects to any machine type, tracking downtime, scrap, throughput, and setup stages. Operators and managers can quickly spot issues, launch action plans, and improve efficiency on the fly. ...
    19 Ratings
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  • 25
    Syook Insite
    Syook’s Insite RTLS platform helps companies build their digital map of ongoing operations. The real-time view of assets and people provides visibility at all times. The platform is supported by a compliance engine that alerts users of any breaches. Automated reports and dashboards help track necessary metrics. The platform also helps monitor and receive data on the hardware health and status for tags, gateways, anchors, system health, system uptime, battery levels and active hardware. ...
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  • 26
    HOMER Energy

    HOMER Energy

    HOMER Energy

    All HOMER software is built on the trusted, market-leading HOMER platform, used by more than 250,000 system designers and developers in over 190 countries. With decades of experience, we provide the most robust, accurate solutions to help make hybrid power systems technically optimal and maximally cost-effective. Explore which product is most suited for your project, or further understand our approach to techno-economic analysis. Watch the video, download the white paper, or talk to an expert to explore how UL advisory professionals can help. If you need help with your modeling and analysis, or need training in HOMER software, we are here to help.
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  • 27
    PataBid

    PataBid

    PataBid

    PataBid Quantify is a powerful mechanical/electrical estimating software used to help contractors find, bid and win more work. Contractors can search for public tenders, and also build estimates accurately and swiftly through the use of automated quantity takeoff, pricing/labour features, quick item pads, PDF extraction, labour notes, blueprinting, pre built assemblies and more. Contractors can even do manual drafting for design/build work and change orders.
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    8 Ratings
    Starting Price: $1,200 USD/year
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  • 28
    Evocon

    Evocon

    Evocon

    Trusted by manufacturers worldwide, Evocon is a simple and easy-to-use OEE software that helps manufacturing companies improve their production efficiency and reduce waste. The system enables automated data collection, real-time data visualization, downtime tracking, bottleneck identification, and performance monitoring. With Evocon, you get all the tools you need to improve OEE and understand what is actually going on in your production processes.
    93 Ratings
    Starting Price: €159/month, per machine
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  • 29
    Digimat-AM

    Digimat-AM

    e-Xstream engineering

    Digimat-AM is a solution of Digimat Software that simulates the printing process and helps printer manufacturers and end-users to identify manufacturing issues. It also optimizes printing parameters for productivity and final part performance prior to printing the first part. The use of numerical simulation allows you to turn hundreds of trials and errors into a couple of clicks in Digimat-AM. Digimat -AM empowers engineers with a process simulation solution that helps. ...
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  • 30
    Infor Factory Track
    ...The modules for automation, include inventory handling, scheduling work center operations, and labor time and attendance. With more than 200 configurable parameters, Infor Factory Track modules can help companies understand their labor costs.
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