Best Help Authoring Tools in the Middle East

FlowShare® documents every step you take in any software, then delivers a branded process manual you can use to train your staff. FlowShare is a one-of-a-kind documentation tool that runs in the background, automatically documenting every action you take, creating step-by-step guides for your staff to train themselves on complex tasks and processes. It's fast, gets your documentation done in just hours, instead of days or weeks, works with any type of software on Windows and saves time and money training staff. You get easy to distribute accurate information with all of your guides looking great - no matter who creates them! FlowShare AI-Powered assistant provides 24/7 instant help, ready to guide your end-users through troubleshooting and problem-solving independently and enhances your team's ability to adapt and grow with your tech stack. FlowShare Portal provides a Central Knwoledge Hub, making the solutions and step-by-step guides readily accessible.

Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Single-sourcing and content reuse. * Simple customization. * In-depth analytics and reporting. * Readability scores and metrics. * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem to create multi-language documentation. * Machine translation support. * RTL language support. * Audit trail and IP Allowlist. * 2FA. Integrations: Zapier, Google Analytics, Google Search Console

With Anark, companies and government organizations connect their people to the digital thread, realizing new levels of engineering and supplier collaboration, manufacturing operational efficiency, and field service optimization. Anark Core transforms technical data and files into use-case-specific content, offering secure access, visual collaboration, and work/quality data management for supply chain procurement, manufacturing, and field service/maintenance operations. With Anark, companies and government organizations connect their people to the digital thread, realizing new levels of engineering and supplier collaboration, manufacturing operational efficiency, and field service optimization. Optimize supplier performance, responsiveness, and collaboration by connecting your supply chain to your digital manufacturing thread. Empower supply chain and procurement leaders with supplier visibility from early sourcing through manufacturing and delivery.

WebWorks helps you increase your product value by reducing the time it takes to publish, increasing time spent on building value in the documentation sent to your customer. One-Click Publishing is the optimal documentation publishing workflow because of its speed and accuracy. Create, generate, deliver, those are all the stages of One-Click Publishing. A simple workflow that is agile, flexible and intelligent so you can focus less on publishing and more on creating your message. ePublisher delivers One-Click publishing through a customizable template we call ePublisher Stationery. ePublisher Stationery holds a set of instructions defining the publishing process. Once designed and saved, a stationery can be shared among others in the department to decrease the work load. With ePublisher Designer, you can customize your stationery to your specific publishing needs making it the fastest most scalable workflow to deliver product ready document sets.

HelpNDoc provides all the tools necessary to write complete help files and documentations. From the table of contents to the final documentation layout, everything is included in HelpNDoc. HelpNDoc’s user interface has been carefully designed to be clear and effective, the various tools are grouped using the popular ribbon design first introduced by Microsoft Office, contextual elements such as picture or table editing operations will only appear when needed thus greatly simplifying the overall experience. All the necessary tools needed to create great documentations are built right in HelpNDoc, the table of contents editor, WYSIWYG topic editor, keywords editor and library are some of the features provided to ease-up the process of writing amazing documentations and are an integral part of the HelpNDoc environment. HelpNDoc includes a feature-packed word processor which makes you feel instantly at home.

HelpStudio is the fastest, easiest way to create and publish procedures, documentation and help systems and integrate them with your desktop, web or mobile applications or components. Generate output in cross-platform Browser Help, automatically responsive for tablet and mobile, HTML Help (CHM), Help 2.x, Microsoft Help Viewer (the Visual Studio Help Format) or printable PDF. Built in localization support means that you can take your help system to a global audience if required. HelpStudio seamlessly combines a feature packed WYSIWYG authoring environment, Html based layout templates and customizable Content Widgets to make it simple to create and localize consistent, professional looking help systems with the minimum of effort. No dependencies on Word or other editors and integrates with Source Control for Team Working and Collaboration. HelpStudio supports Unicode throughout, including Japanese, Chinese and Korean. Unicode support is not a high priced add-on,

Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams. Content and project management just got easier. MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, organize workflows, schedule and automate processes, host and publish content, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review. MadCap Central provides a secure cloud-based content and project management environment integrated with powerful on-premises authoring and publishing. MadCap Central’s user interface makes it easy to organize your content, projects, teams and users. A customizable dashboard makes working personalized and efficient. With extensive project and content management capabilities, you can upload projects, import projects from other users, assign users to specific projects, set project statuses, receive notifications for activities, etc.

Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats like Word and HTML5. Create immersive content using rich media. Make your review cycles seamless with out-of-the-box online review. Manage document versions with leading collaboration and source control platforms. Single-source publishing to any screen, device, and format of your choice. Deliver exceptional and dynamic content experiences with Frameless Responsive HTML5 output. Create and deliver exceptional Help, policy and procedure, and knowledgebase content with Adobe RoboHelp, now also on Mac. Author Microcontent to fuel chatbots, featured snippets in search results, and more.

Doc-To-Help makes it easy to create, manage and publish content to any format or device, all without leaving Microsoft® Word. Turn your Microsoft® Word content into more user-friendly documents by automatically generating table of contents, indexes and more for enhanced search. Take advantage of the “Write Once, Publish Anywhere” paradigm and publish to any number of output types and devices. Doc-to-Help combines the ability to maximize content reuse and document management so you don’t have to maintain multiple variations of documents with shared content. The professional pre-written manuals included with MadCap Doc-To-Help are rich with content, and include everything you need to customize important documents to fit your organization. Create, customize and publish web and print-based Employee Handbooks and Medical Policy and Procedure Manuals with our professionally pre-written documents, included free with your Doc-To-Help purchase.

Take control of your compliance with a document management system built for aviation. Join more than 20,000 aviation professionals writing manuals with ease in our document management system for the aviation industry. Simple & Efficient. Experience the modules that enable you to focus on writing. Create live links between your aviation manuals and regulatory requirements. No more sending files back and forth! Review your documents with ease. Reduce mistakes. Ensure that everyone always has the latest revision. Stay up-to-date with the compliance libraries and automated compliance monitoring. Simple editing. Full control. Make editing easier with a document management system for aviation. Distribute aviation manuals instantly with our document management system and reader app. Live linking to FAA, EASA, CASA etc. Highlights word-by-word impact. Automatic compliance checklists.

The landmark audio guide platform for everyone. Develop smartphone-based audio guides, in multiple languages, for any location, for free, all through our website. Then profit from their success! It's quick and easy. Boost inclusivity with automatic translation into 11 foreign languages. Consistently high-quality audio guides. Great for accessibility of partially sighted visitors. No need for recordings or any tech!. Authors can earn revenue from guide sales. We've changed the audio guide landscape, using advanced AI text-to-speech. We've enabled everyone to independently develop and publish audio guides through our website. All you need is a script and some pictures! Once an audio guide has been published, it has the potential to earn you an additional income, without any further work! Just sit back and watch your audio guide rise in popularity and sales! We can create your audio guide for you. Get in touch to get started.

WYSIWYG editor, no need to know HTML or any other markup language. Built-in content elements like figures, code snippets, step-by-step guides, videos, FAQs and quizzes. Supports a whole lot of outputs, including Markdown, DocBook and DITA. Store all languages in one project file. No need to maintain separate projects for each language your project supports. Has a number of built-in tools like screenshot capture, tutorial maker, FAQ and Quiz makers, GIF recorder and more. Crate technical content like a pro, even with zero experience in technical writing. No more steep learning curves of professional technical writing tools. Helpinator hides complicated things behind an easy to understand UI. Tools like built-in phrase expander allow to write faster. Step-by-step guides and annotated screenshots make it easy to understand your documentation. Effortlessly create good looking documentation.

A blazing fast markdown editor in the cloud. Built by technical writers to improve the UX of our daily content workflow and remove the complexity of actually writing. Same-page authoring and team draft links. Designed from the ground up to improve the collaboration between writers, developers and the entire organization. Maintain your content in a dedicated repository with powerful search and tagging plus the security of full version control. Freedom from duplicate files or ambiguous version names. Modular content publishing allows you to choose your flavour of topic-based authoring and single sourcing to maximize content re-use. No more dead-end wikis. Your internal documentation has never been more discoverable or dynamic. Company-wide private documentation or role-specific guides for new hires or reporting in just a few clicks. Unlimited documentation hosting with the option of custom domain, integrated publishing to external services or self-hosting.

Help+Manual is a full featured documentation tool that is as easy to use as a word processor, yet much more powerful, it gives you the power of a true WYSIWYG XML editor and puts all the tools that you need at your fingertips. This is combined with powerful features for generating and editing help and documentation files, including full support for multimedia and complex modular projects. Whether you publish documentation for desktop or mobile, iOS or Android, Windows help or PDF user manuals, it is always a breeze with Help+Manual! But single source is much more than just outputting the same information to different formats. Mark content with conditional tags to create different outputs for each publishing channel, no post-processing is required. Help+Manual handles the complexities of documentation generation for you. Power users, however, can get under the hood and manipulate topic and layout templates and more. Help+Manual gives you the best of both worlds.

In Technical Documentation, we often need to explain multi-steps procedures. We use bullet lists, we add screenshots and text. The more we add, the more likely it is that our readers will lose track. An Xplain, as we call it, is a series of slides freely arranged on a huge canvas to spark your creativity. HelpXplain is perfect for slideshows embedded into web pages and technical documentation. Create animated step-by-step tutorials and quick instructions in minutes instead of hours. The magic is in the method, HelpXplain animates a series of simple screenshots, each of which can be edited or replaced at any time. HelpXplain can also record multi-page screencasts of programs on your computer screen that run in autoplay mode like a video. Recording and editing them is massively easier and less stressful than trying to create a video! All Xplains are 100% standards-compliant HTML5 and Javascript.

RWS is the global leader in content management and translation technology and services — more than 80 of the top 100 global companies work with us. Tridion Docs is our DITA-based Component Content Management System (CCMS). It allows you to optimize and automate complex content processes at scale and with confidence. You can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content. Tridion Docs also enables easy information discovery and automated delivery of the right information to the right recipient using AI-driven recommendations, so employees, business partners and customers gain easy access to the information they need in the moment. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance and found it outperformed the competition in 8 of 11 categories.

ONePUBS is a technical content publishing system that allows you to take control of your technical data and streamline the delivery process. Easily deploy product support material that matches product configuration, even during change cycles. Content is delivered to the secure web, client, or print environment of your choice. ONePUBS uses XML for standards-based content development, translation, and localization support, media management, and version control. This solution easily integrates with other ONeSOURCE content management modules and your existing business systems, too. Maximizes technical data and optimizes production workflow with systematic management, tracking, monitoring, and reporting capabilities. Complete system compatibility with proven processes and the ability to repurpose legacy data. Interoperability with Enterprise Resource Planning systems reduces drain on engineering resources.

From training to manuals, it's easy to create and share knowledge in minutes so your teams get the help and support they need to do their jobs right. Start by making photo and video snippets of the different steps of the instruction. Add the accompanying texts, explaining precisely what to do. Share with your colleagues or third parties through easy-to-read URLs or QR codes. Track searches, discover the most popular documents, and improve where needed. From training to manuals, it's easy to create and share knowledge in minutes so your teams get the help and support they need to do their jobs right.

Quality product documentation is vital to your organization’s success and critical for your customers, suppliers, distributors and employees. The key to effective product documentation for complex equipment is integrated 3D communications. Whether it’s for maintenance, customer support, operational procedures or training, 3D communications provide intuitive, knowledge transfer, that users ‘get’ easily. However, traditional product documentation methods are error prone, costly and slow. Cortona3D RapidAuthor is a powerful cost-effective authoring suite giving organizations the flexibility to produce all support documentation such as interactive Parts Catalogs, Maintenance Manuals, Training Materials and Work Instructions. The tools included in the suite enable organizations to reuse existing CAD data or other 3D source material, to author interactive 3D visualizations for more effective support documentation, dramatically reducing effort and timelines.