Best Incident Response Software

Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can see, understand, and act on user risk in real time. Backed by an elite research and threat hunting team, Guardz strengthens detection across environments, turning signals into actionable insights. With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount. Our mission is simple: give MSPs the scale, confidence, and clarity they need to stay ahead of attackers and deliver protection to every SMB they serve.

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies: - Next-Gen Antivirus - Privileged Access Management - Application Control - Ransomware Encryption Protection - Patch & Asset Management - Email Security - Remote Desktop - Threat Prevention ( DNS based ) - Threat Hunting & Action Center With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

Keepnet’s extended human risk management platform empowers organizations to build a security culture with AI-driven phishing simulations, adaptive training, and automated phishing response, helping you eliminate employee-driven threats, insider risks, and social engineering across your organization and beyond. Keepnet continuously assesses human behaviors through AI-driven phishing simulations across email, SMS, voice, QR codes, MFA, and callback phishing to reduce human-driven cyber risks. Keepnet's adaptive training paths are tailored to individual risk levels, roles, and cognitive behaviors, ensuring that secure behaviors are embedded to continuously reduce human cyber risk. Keepnet empowers employees to report threats instantly. Using AI-driven analysis and automated phishing responses, security admins respond 168x faster. Detects employees who frequently click phishing links, mishandle data, or ignore security policies.

Cynet empowers MSPs and MSSPs with a comprehensive, fully managed cybersecurity platform that consolidates essential security functions into a single, easy-to-use solution. Cynet simplifies cybersecurity management, reduces operational overhead, and lowers costs by eliminating the need for multiple vendors and complex integrations. The platform provides multi-layered breach protection, offering robust security for endpoints, networks, and SaaS/Cloud environments. Cynet’s advanced automation streamlines incident response, ensuring rapid detection, prevention, and resolution of threats. Additionally, the platform is backed by Cynet’s 24/7 Security Operations Center (SOC), where the expert CyOps team delivers around-the-clock monitoring and support to safeguard all client environments. By partnering with Cynet, You can offer your clients advanced, proactive cybersecurity services while optimizing efficiency. Discover how Cynet can transform your security offerings today.

SecurityHQ is a world leading independent Managed Security Service Provider (MSSP), that detects, and responds to threats, instantly. As your security partner, we alert and act on threats for you. Gain access to an army of analysts that work with you, as an extension of your team, 24/7, 365 days a year. Receive tailored advice and full visibility to ensure peace of mind, with our Global Security Operation Centres. Utilize our award-winning security solutions, knowledge, people, and process capabilities, to accelerate business and reduce risk and overall security costs. Most Popular Services: Managed Detection and Response (MDR) Endpoint Detection and Response (EDR) Managed Extended Detection and Response (XDR) Vulnerability Management Services Managed Firewall Digital Forensics & Incident Response Managed Network Detection and Response (NDR) Penetration Testing CISO as a Service

Darktrace is a cybersecurity platform powered by AI, providing a proactive approach to cyber resilience. Its ActiveAI Security Platform delivers real-time threat detection, autonomous responses to both known and novel threats, and comprehensive visibility into an organization’s security posture. By ingesting enterprise data from native and third-party sources, Darktrace correlates security incidents across business operations and detects previously unseen threats. This complete visibility and automation reduce containment time, eliminate alert fatigue, and significantly enhance the efficiency of security operations.

Use Trusted Email Identity to protect workers and customers from advanced email attacks. Advanced email attacks target a major security vulnerability that legacy email security controls do not address. Agari gives employees, customers, and partners the confidence to trust their inbox. Unique AI with over 300m daily machine learning model updates understands the good to protect you from the bad. Global intelligence powered by trillions of global email messages provide deep insights into behaviors and relationships. Years of experience defining the email security standards that have been adopted by Global 2000 companies.

If your organization has shifted to a cloud-native email platform it’s time to reevaluate your email security to address today’s sophisticated zero-day attacks, and complex social engineering tactics like business email compromise and email account compromise. GreatHorn Cloud Email Security Platform changes the way you manage risk, layering sophisticated detection of polymorphic phishing threats with user engagement and integrated incident response, allowing your organization to address advanced threats at the moment risk enters your environment. No changes to mail routing or MX records, 5 minute deployment, and out-of-the-box default policies give you the immediate protection you require. Using artificial intelligence and machine learning, accurately identify risk areas, threat patterns, and zero-day phishing attacks to reduce response time. Continuous engagement helps train end users at the moment a potential phish enters their inbox.

Our SaaS-enabled email toolbar button lets your users report suspicious emails with one click, plus standardizes and contains the threat for incident responders. Your SOC gets instant visibility to real email threats, allowing your organization to stop them faster. To date, organizations have lacked an efficient process for gathering, organizing, and analyzing user reports of suspicious emails that may indicate early stages of a cyber attack. Cofense Reporter provides organizations with a simple, cost-effective way to fill this information gap. Cofense Reporter and Cofense Reporter for Mobile empowers users to proactively participate in an organization’s security program. By simplifying the process for employee reporting of suspicious email, Cofense Reporter makes it easy for your employees to report any suspicious email they receive.