Best Incident Response Software for Windows

Mattermost is a flexible, open source messaging platform that enables secure team collaboration. Build intuitive workflows and collaborate across large teams without worrying about security or data privacy. Get up and running quickly with hundreds of existing integrations, or build out custom workflows that scale to tens of thousands of concurrent users. Many of the world’s leading privacy-conscious enterprises work better with Mattermost by connecting people, tools, and automation to increase collaboration. DevOps teams use Mattermost to power collaboration at every stage of the DevOps lifecycle. Mattermost unifies people, tools, data, and automations to help your team increase innovation and agility. Mattermost is an open source Slack alternative. It's written in Golang and React and runs as a single Linux binary with MySQL or PostgreSQL. Use the features you like (file sharing, real-time group chat and webhooks—to name a few) and access the source code.

Keep your people safe, informed and productive Communicate effectively within your organization with our major incident, mass notification and planned maintenance solution. Keep your team safe with time-sensitive communication updates Manage major incidents, disasters, business continuity events, cyber incidents and other emergencies with instant notifications, preventing potentially damaging events from escalating. The best tool for efficient and flexible communication in your business Choose Klaxon to improve the way you communicate Multiple notification channels Using our self-service interface, recipients can choose how they receive major incident notifications — through email, SMS, Voice/Telephone, Smartphone App, Microsoft Teams, Skype for Business and more. Two-way communications. Customizable two-way communications across all devices allows recipients to let you know if they've been affected, mark as safe and more. Efficient incident management.

Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time.