1. Information We Collect
Personal Information: When you create an account, request beta access, or contact us, we may collect personal information such as your name and email address.
Usage Data: We collect information about how you interact with our Services, including the features you use and the time spent on our website or applications.
Device Information: We may collect information about your device, including device type, operating system, and browser type.
Custom Analytics: Our custom analytics implementation is designed to minimize personal data. It helps us understand overall traffic (for example, number of visits, pages viewed, approximate country-level location, and general device/browser categories) using one-way hashed visitor keys and session identifiers—not raw IP addresses—and without building individual behavioral profiles.
Essential Statistics (Cookie Declined): If you decline analytics cookies, we still record privacy-minimal aggregate statistics only: approximate country-level location (derived from your IP at request time and immediately discarded) and page view counts, using one-way hashed daily visitor keys. We do not store your IP address, create cross-site profiles, or use this data for advertising.
Ortix Browser Diagnostics: When you accept the Ortix Terms of Service, the app may send anonymous aggregate diagnostics: an immediate first-install signal, then a periodic active-user heartbeat every 30 minutes while the app is running (counted once per day per device), app version, and platform. Country-level region is determined server-side from the connection IP at the time of each request using standard CDN and GeoIP services; the IP itself is never stored. Downloads from our website are counted similarly at the country level. These signals use irreversible hashed device keys and cannot identify you or your browsing activity.