Challenges
Description
What is 5G? An end-to-end ecosystem and a change catalyst, 5G will enable exciting use cases across consumer and enterprise verticals. Interestingly, 5G builds upon the fiber and 4G infrastructure as well as IT concepts, from network cloud/virtualization to service-based architecture.
In terms of high-level challenges—complexity, customer (experience), cost—there are major differences between 5G and 4G:
- 5G is inherently more complex, and also relies on a mix of new and existing network infrastructure/technologies/concepts
- 5G accentuates the importance of network and service quality, particularly for new industries (customers) and mission-critical IoT use cases
- 5G requires significant investment in infrastructure and in expertise (engineers, solutions) to fully benefit from this infrastructure
In summary, 5G calls for a different approach to deployment and operation, from early feature lab testing to accurate field testing to effective service assurance and monetization.
How to address 5G challenges
EXFO provides innovative solutions for the diverse challenges related to the 5G foundational blocks: from 5G-specific (e.g., 5G launch) and 4G (e.g., optimization) to new concepts (e.g., cloud transition) and fiber (e.g., 5G readiness).
These expert solutions can be customized to meet the requirements of consumer/enterprise verticals and to support different 5G network stakeholders: lab, field, engineering, NOC/SOC, customer care, marketing, or management.
By building upon years of experience with network operators and service providers, EXFO can focus on the “right” data and insights to help its customers test, monitor, assure and monetize 5G.
Our solutions address key requirements for 5G:
Infrastructure
The 5G massive scale, complex new features, and various options (e.g., NSA/SA, spectrum, new/open RAN architectures) mandate expert test and monitoring for flawless performance.
Experience
5G test and monitoring is about reliable service introduction and optimal customer-centric operation, based on understanding how users/devices experience and benefit from 5G.
Insights
To get 5G right the first time and to minimize 5G issues, powerful diagnostic and predictive capabilities (including AI) are needed for test and monitoring pre/post-deployment.
Automation
5G test and monitoring processes cannot be successful unless engineers/solutions use automation, from fit-for-purpose workflows to network and service orchestration.
Key benefits
EXFO’s 5G solutions target all the 5G lifecycle phases (lab to live), 5G layers (0 to 7), and 5G network domains (core to user/device). By providing the right data and insights through easy-to-use expert solutions and best-practice methodologies, EXFO helps to get 5G right the first time and to better understand how users/devices experience 5G.
From lab- and field-optimized testing based on equipment-embedded expertise, to software-driven adaptive assurance of complex services, we provide intelligent 5G solutions for optimal individual/team and task efficiency. These solutions are an essential foundation for automation, which is mandatory for efficient 5G deployment and operations.
A trusted partner of service providers worldwide, EXFO offers a unique mix of intelligent test, monitoring and analytics solutions for 5G. These solutions help service providers deal with the uncertainty of introducing 5G and with the complexity of 5G foundational blocks, including fiber and virtualization/cloudification.
Service providers rely on EXFO’s solutions to proactively detect and preempt network (e.g., fiber) impairments and service degradations that would affect 5G customer (user and device) experience. EXFO helps accelerate the successful launch and monetization of 5G by targeting flawless network and service quality from day one.
EXFO’s best-in-class solutions focus on the service provider need to reduce time-to-market, optimize infrastructure investment, and maximize revenues from 5G. Moreover, to remain relevant in the light of network evolution and changing technology requirements, EXFO’s solutions are built with modular and adaptable/future-proof capabilities as much as possible.
Applications
Protect your investment with premium support services
At EXFO, we are deeply committed to delivering service excellence to our customers. We understand the importance of precision and reliability, which is why we offer expert calibration, dependable repairs, and industry-leading warranties to keep your test instruments performing at their best.
Our services include :

Repairs (RMA)

Calibration services

Extended warranty

Customized service

Service centers
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