Included Health

For military families, healthcare has to work in real life — across moves, changing schedules, and the demands of service. We’re proud to support individuals and families who serve our country with care that’s easier to access when and where they need it. A recent milestone we’re especially proud of: we’ve now supported more than 500,000 visits with military beneficiaries and their families. For us, that number reflects moments of care, relief, and reassurance for families navigating busy schedules, complex logistics, and everyday health needs. It’s one more reminder of why making care easier to access matters.

Healthcare quality is no longer a luxury — it’s a mandate. As point solutions stall out, getting people to the right outcome faster is crucial to solving the healthcare affordability crisis. By combining AI-powered navigation, integrated virtual care, and provider-level quality data, we can optimize, influence, and transform cost trend over time. See how our quality-first framework can help you break the iron triangle of fast, good, and affordable healthcare: https://hubs.li/Q04fv3Lw0

If your employees are still sorting through manual provider lists, they’re likely missing out on the highest-value care available to them. This week, we introduced Provider Connect — and TOMORROW, we’re giving you a closer look. Tune in for an exclusive demo to see how our AI assistant, Dot, leverages health history and transparent quality scores to guide members toward the right providers the first time. Better matches = better outcomes and lower costs. Save your spot: https://bit.ly/4d4kHGU

Today, we’re announcing Provider Connect — a first-of-its-kind experience that helps members get to high-quality, cost-effective, in-network care with more confidence and less guesswork. Built on real-time member context, a clinically-validated quality engine, and transparent recommendations, Provider Connect helps people get to the right care, the first time. For employers, that means a stronger way to improve outcomes and reduce avoidable spend. For members, it means a more personal path to care they can trust. Read more: https://bit.ly/4fgjQEo

Today, we’re celebrating the nurses at Included Health and the way they show up for members every day. Whether they’re helping someone navigate a complex care plan, stay on top of medications, or get the right support at the right time, our nurses bring both clinical expertise and genuine compassion to the experience. We’re grateful for all they do for members and care teams alike. If you’re looking for work worth caring about, learn more about open nursing and clinical roles at Included Health: https://bit.ly/3v2Agcg

What does Year 1 of a bold healthcare partnership look like? Here's the data. At #SALGBA2026 today, we joined CalPERS, Blue Shield of California and Milliman on stage to share the first-year results of the CalPERS PPO Power-Up program — built to control rising healthcare costs and improve outcomes for more than 240,000 PPO members. A few highlights from the session: 🔹 ~68% household engagement with 750K total touchpoints 🔹 2 out of 3 members who engaged completed more than one service with Included Health 🔹 67% of lab tests directed to Quest/Labcorp at $0 out-of-pocket cost to members 🔹-46% decrease in connections to bottom-quartile providers, +42% increase in top-quartile connections Behind these numbers is a genuine partnership model — one clinical team across Blue Shield of California and Included Health managing the highest-risk members together, with shared accountability for both cost and quality outcomes. Proud to be part of what CalPERS is building for its 1.5 million members. The model works. Year 1 proved it.

A lot of vendors promise that “AI will fix healthcare.” Benefits leaders know it’s not that simple. Our approach is AI+EQ — pairing intelligent automation with clinician-led care so members get both smart routing and human judgment. That’s how we make it easier to find high-quality care, close gaps, and support complex decisions without turning healthcare into a black box. Learn more about how AI+EQ delivers personalized, all-in-one healthcare: https://bit.ly/3Xs4J0H

The problem with stacking point solutions? Your members end up with 6 different apps, 4 phone numbers, and zero idea where to start. What if one platform could: ✔️ Navigate members to high-quality, in-network care ✔️ Provide expert medical opinions for complex diagnoses ✔️ Offer virtual primary care appointments in under 10 minutes ✔️Guide members to the right benefits at the right time ✔️Help them understand costs before they commit to care That's the power of integrated healthcare navigation — and it's exactly what public sector organizations and labor funds are implementing for 2027. The result? Healthier members, lower costs, and a benefits team that can finally breathe. Explore what's possible for your 2027 plan: https://hubs.li/Q0416dJr0

We didn't get here by accident. At Inspire 2026, our CEO Owen Tripp took the stage with a message that's been at the core of Included Health from day one: We didn't stumble into this moment. We planned for it. At a time when employers, public purchasers, health plans, and members are demanding more than a fragmented system can deliver, Included Health was built to meet this moment head-on. Catch a glimpse of Owen's keynote from Inspire 2026. Want the full picture? Request the Inspire 2026 Summary Report and get the insights, innovations, and conversations that defined this year's summit here: https://hubs.li/Q04f2vxc0

From the Ocean State to your state employees: #SALGBA 2026 is right around the corner and we’re excited to see what’s next in public sector benefits. Stop by Booth #124 to meet Included Health's Jennifer Schlecht, Rob Richter and Chelsea Joseph. Be sure to ask them about proven healthcare strategies for the public sector — and our raffle for a brand new Ember Mug — while you’re there! If you haven’t planned for it yet, make sure to join our session on Wednesday, May 6, at 10:15 AM EDT, where healthcare leaders from CalPERS, Blue Shield of California, and Milliman will give a year one update on a novel partnership for population health and cost containment. See you in Rhode Island!