Zendesk

Why wait months for developers when you can build the app yourself — in minutes? Zendesk App Builder, built with Amazon Bedrock, lets anyone create custom apps using natural language prompts. No code. No waiting. Just outcomes. Discover how organizations like Trust Payments and Comcast are transforming service efficiency with AI-powered app creation. Read the full story on the Amazon Web Services (AWS) blog: http://zdsk.co/4oIHKdb

ICYMI: Zendesk has been named a Leader in the 2025 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center. To us, this is a recognition powered by our AI-first Resolution Platform, the only solution purpose-built for service. By uniting AI agents, copilots, and automation into one intelligent system, the Resolution Platform delivers 5 billion real resolutions every year, helping teams work smarter, move faster, and transform service from a cost center into a strategic lever for revenue and loyalty. It’s how businesses deliver better experiences for customers and employees alike. That’s what leadership in AI-powered service looks like: http://zdsk.co/3X0ui8K

See how PURE Insurance is scaling employee service across IT, HR, and other departments. Join us on November 12 for an exclusive digital event with a demo and live Q&A, featuring Ryan Easton, AVP, Head of Technical Support at PURE Insurance. Discover how PURE built a best-in-class support organization that boosts satisfaction, efficiency, and prepares for the future with #ZendeskAI: http://zdsk.co/4nqIwdJ

HR leaders everywhere are feeling the pressure to “do something with AI.” Here’s the truth: You don’t need to know it all. You just need the right strategy. Join Zendesk and HiBob's webinar, Transform, Don’t Replace, and learn how to use AI to elevate — not overhaul — your employee service: http://zdsk.co/3Ja4aFn

From AI Summit to your contact center: See AI-powered efficiency in action. Join us on November 13 to discover how Zendesk helps teams deliver faster, smarter service across every channel. ✔️ Automate voice and chat workflows for faster resolutions ✔️ Reduce costs and improve CSAT with smarter automation ✔️ Redefine contact center excellence ✔️ Live demos and Q&A Register now: http://zdsk.co/3WvisDn

At Zendesk, innovation often surprises us. Our AI-powered App-Builder, born during a hackathon, has swiftly become one of our most successful products. Hats off to our dedicated product, engineering, and design teams for crafting this gem in record time. Leveraging Amazon Bedrock, it caters to businesses of all sizes, straight out of the box! For insights into the some example use-cases, check out this article written in collaboration with the Bedrock team: https://lnkd.in/gjGe9ZKN #Zendesk #Innovation #AI #AppBuilder #AmazonBedrock

A retail client saw a surge of last-minute costume orders. #ZendeskAIAgents get to work and know exactly what to do. Handling inquiries like suggested sizes and tracking orders, customers get instant updates while agents focus on higher-priority requests. Orders fulfilled faster, stress minimized, and customers thrilled with on-time deliveries. That’s the #ZendeskAI effect: http://zdsk.co/4nrA124

AI agents aren’t the future, they’re actively transforming how businesses service customers today. Join our CEO Tom Eggemeier on November 5 at G2 Reach, alongside SaaStr.ai's Jason M. Lemkin and G2's Godard Abel, for a candid conversation on the rise of agentic AI — how it’s reshaping customer experiences, redefining operations, and driving real business impact. Don’t miss it. Register to join virtually: http://zdsk.co/3LdJ8Gi

TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: http://zdsk.co/43Is5Cx

Your agents know what they need. Now they can build it themselves. With App Builder, anyone can create AI-powered apps that customize the Zendesk workspace without writing a single line of code. Give your team the tools to deliver smarter, faster, more personalized experiences: http://zdsk.co/48SJrQO