Guidance
Phishing scams: how to spot and report them
How to recognise and report emails, texts, websites, adverts or phone calls that you think are trying to scam you.
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How to recognise and report emails, texts, websites, adverts or phone calls that you think are trying to scam you.
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How to report suspicious text messages, and what to do if you think you’ve responded to a scam text.
Most phone providers are part of a scheme that allows customers to report suspicious text messages for free by forwarding it to 7726. If you forward a text to 7726, your provider can investigate the origin of the text and arrange to block or ban the sender, if it’s found to be malicious.
Read Google’s official advice on reporting spam (external link).
If 7726 doesn’t work, you can find out how to report a text message by contacting your phone provider.
You can also take a screenshot or screen recording of the text message and send it to us at [email protected]
The purpose of a scam text message is often to get you to click a link. This will take you to a website which criminals use to download viruses to your computer, or steal passwords or other personal information. This is sometimes known as 'phishing'.
Reporting a suspicious text is free and only takes a minute. By reporting, you can:
scams removed across 93.3k URLs as of July 2026 as part of the 7726 service.
If you’ve lost money or have been hacked as a result of responding to a suspicious phone call, you should report it:
Criminals use information about you that’s available online (including on social media sites) to make their phishing messages more convincing.
You can reduce the likelihood of being phished by thinking about what personal information you (and others) post about you, and by reviewing your privacy settings within your social media accounts.


