The work was done fast and efficiently . Clean up after was done, furniture put back . Workers were friendly. 

Very professional good work and explained everything in detail regarding the work. And answered any questions we had! Excellent job! Thank you Home Genius Exteriors

After having a bad experience with a previous company Pennine failing  to resolve our leaking conservatory roof. We decided to use this local company NECS. We met with Dylan to discuss our project replacing our glass roof with the Guardian warm roof and 2 velux windows and from start to finish we were extremely happy with the service and outcome. Dylan talked to us through the process and about the quality of the roof and instillation which was reassuring, The roof fitters were great very hard working,courageous and professional, dedicated to completing our project to a high standard, clearing rubbish away as they went. Dylan kept us informed throughout the process. Coordination of tradesman electricians and plasterer was flawless and their work was to a high standard. We are thrilled with the work that was carried out and our new roof has made a huge difference to the temperature of our conservatory (+10 degrees with no heating on) and how it looks.  We would strongly recommend NECS. 

Too many issues ro explain. Contracted installer was absolutely awesome & would highly recommend!

Donavan and Dre are awesome professionals 🙌🙌🙌🎉🎉🎉🎊🎊🎊

Wayson out of Lexington came out and did an excellent job presenting the Champion window solution.  When he left I didnt have any questions.  He was thorough, the next logical question is the next thing he is showing.  I felt very confident I understood what I needed to know about windows.  

Extremely poor communication and disappointing post-sale service from FHI Remodeling and their salesperson Alex Miller (Doors and Windows division).

The sales process was responsive and professional until the purchase was completed. After payment, communication became inconsistent, delayed, and at times nonexistent. I had to repeatedly follow up for basic updates regarding manufacturing, permits, delivery, and installation scheduling.

The timeline continuously changed — from January, to February, to “any day now” — with no proactive communication or clear accountability. I was forced to chase updates, send multiple messages, and even file an online complaint just to receive responses. At one point, my husband received a voicemail that was nearly impossible to understand, which only added to the confusion instead of resolving it.

For a major home project involving doors and windows, customers expect transparency, organization, and reliable communication. Unfortunately, FHI Remodeling failed to provide consistent follow-up or clear scheduling throughout the process. The experience after the sale did not match the professionalism shown during the initial pitch.

I strongly encourage future customers to carefully consider the level of communication and project management they may receive after signing the contract.

Jake and his time have been amazing collaborators on producing various pins and stickers over the last year! Their customer service is outstanding and they've taken care of all the crazy nuances that tend to occur with rush job. They are truly a trusted parter and i highly recommend Wood Pin for your projects!

Great service, competitive pricing, good communication, and quality work. Would recommend! 

We paid over $10k for LVP flooring in our house.  Not even 9 months later, one of the planks began to rot up against the wall.  After painfully requesting a rep come out and review the rotting plank, it took several weeks before they finally returned with a response.  They were NOT going to honor the warranty and repair the damage, claiming that our 17 year old arthritic dog, who can barely hold himself up, must have clawed at the plank, destroying it.  Absolutely despicable customer service and a complete violation of the warranty. I'd give them zero stars if that were an option; do yourself a favor and find another flooring company.

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