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2 answers

How do I stop the reactive message so I can edit documents?

I uninstalled MS 365 basic then purchased another subscription just to reinstall, because it wouldn't reinstall. Now I get a message "reactive" when I open word. I can't edit my documents. Can you please help me?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-08T05:28:09.69+00:00
Mr C 0 Reputation points
answered 2025-11-08T06:02:40.0066667+00:00
John Jefferson Doyon 42,540 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unable to log in with a PIN on lockscreen 39 characters remaini

Login credentials failing after most recent Windows 11 update

Windows for home | Windows 11 | Windows update
asked 2025-11-08T06:01:47.99+00:00
NIKHIL KUMAR JHA 0 Reputation points
accepted 2025-11-08T06:02:26.57+00:00
NIKHIL KUMAR JHA 0 Reputation points
4 answers

How to change from a monthly to an annual 365 subsy

I received an email from Microsoft about changing to Microsoft 365 personal classic. It said that the classic plan was $129/yr. I was on an annual subscription with my previous plan running to July 2026. When changing plan, it is on a monthly…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-11-05T23:07:17.5+00:00
lorraine smith 10 Reputation points
commented 2025-11-08T06:01:54.57+00:00
lorraine smith 10 Reputation points
2 answers

Need to access my Outlook calendar on google Pixel phone

I have the Outlook on my Pixel phone. My main email account is a gmail one. On my Windows Outlook I also have a hotmail account, which I use for the Calendar. I can't use my gmail account for this because that calendar will be local to that machine -…

Microsoft 365 and Office | Other
asked 2025-11-05T12:47:53.1733333+00:00
Sholto Douglas 0 Reputation points
commented 2025-11-08T06:00:28.8366667+00:00
Sholto Douglas 0 Reputation points
1 answer

Windows 11 (and 10) shutdown producing standby event instead of preshutdown

Hi, I am writing a windows service that needs to listen for shutdown/restart/sleep/hibernate events on Windows client (Windows 10, 11) and server (2016, 2019) OS systems and notify an external server before the system goes down. The service is working…

Windows development | Windows API - Win32
asked 2025-11-08T05:59:27.5266667+00:00
Amresh Prasad 0 Reputation points
answered 2025-11-08T05:59:39.9666667+00:00
Q&A Assist
2 answers

Enquiry for double payment of my account

I already paid for using Microsoft 365 program on 3 November, when the message showed that I need to re-login and re-sucribe the progra. Today it paid again automatically, i guess. Could you please confirm my payment whether it is correct or not?

Microsoft 365 and Office | Other
asked 2025-11-08T04:41:20.32+00:00
Hyunsu Kang 0 Reputation points
answered 2025-11-08T05:58:45.0233333+00:00
madugula jai sai 0 Reputation points
3 answers One of the answers was accepted by the question author.

Windows 11 Security not working, stuck on blue icon blank screen? Exhausted every option.

Hello Microsoft, I have just updated to Windows 11 and my Windows Security no longer works. Every other feature seems to work normally. I have tried: SFC /scannow + other command prompts copy and pastes. SFC /scannow always told me that there is no…

Windows for home | Windows 11 | Security and privacy
asked 2025-10-18T15:09:08.58+00:00
Bob 0 Reputation points
commented 2025-11-08T05:58:37.6833333+00:00
Ramesh Srinivasan 172.8K Reputation points Volunteer Moderator
1 answer

I want the partnership of pre-recorded lectures of microsoft with my organization for the certification courses which will be co-powered by microsoft. How can I get this

I want the partnership of pre-recorded lectures of microsoft with my organization for the certification courses which will be co-powered by microsoft. How can I get this

Microsoft Partner Center API
asked 2025-11-08T05:58:13.32+00:00
Tarun Kumar 0 Reputation points
answered 2025-11-08T05:58:22.5333333+00:00
Q&A Assist
2 answers

organizer of meeting unable to cancel the event

I'm the organizer of a meeting and I'm unable to cancel the event

Exchange | Other
Exchange | Other
A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.
773 questions
asked 2025-11-03T16:58:53.46+00:00
Harris, Shantell 0 Reputation points
commented 2025-11-08T05:53:19.57+00:00
Jade-T 7,230 Reputation points Microsoft External Staff Moderator
0 answers

family organization and screen time

Ive been logged out for my pc and it wont let me back in due to family safetry settings when i have never enable it and i can't remove myself from a family/ organiser as it doesnt let me. This is annoying and frustrating,

Windows for home | Windows 11 | Security and privacy
asked 2025-11-08T05:52:48.65+00:00
Joanna Wen 0 Reputation points
2 answers

How to check the EFI boot files on a cloned drive

I cloned my ssd (disk 2) to an HDD (disk 1) but I cant get the system to boot from disk 1 when I make that the boot drive in the BIOS. It keeps going to Disk 2. Is there any way I can check the EFI partirion files are correct?

Windows for home | Windows 10 | Install and upgrade
asked 2025-11-07T13:21:44.2733333+00:00
john errington 25 Reputation points
edited an answer 2025-11-08T05:52:22.7566667+00:00
john errington 25 Reputation points
2 answers

Outlook2019

こんにちは。 新しいPCにOutlook2019を入れたいが、可能でしょうか? Officeは最新のが入っていると思われます。 PC会社に連絡したら、Microsoftさんに聞いてくれと言われました。 また、不可能であれば、最新のOutlookをインストールしたものに、今まで使っていたOutlook2019のメールアドレスでの送受信は出来ますでしょうか? 宜しくお願い致します。

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-11-04T02:10:41.2+00:00
YUKA FUJINO 0 Reputation points
edited a comment 2025-11-08T05:51:56.57+00:00
Jade-T 7,230 Reputation points Microsoft External Staff Moderator
1 answer

Bluetooth device is not connected to laptop. My headphone name is Zeb Thunder not show in Bluetooth scanner.

My headphone is not connected to the laptop. headphone name Zeb Thunder. What should I do?

Windows for home | Windows 11 | Devices and drivers
asked 2025-11-08T05:51:30.0766667+00:00
Priya Singh 0 Reputation points
answered 2025-11-08T05:51:42.0066667+00:00
Q&A Assist
1 answer

Microsoft Rewards SMS Bug

Olá, tudo bem? Estou enfrentando um problema ao tentar resgatar um item no Microsoft Rewards. Sempre que faço o processo de resgate, o sistema solicita um código de verificação enviado por SMS, porém nenhum código está chegando no meu número, mesmo após…

Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
6,096 questions
asked 2025-11-06T17:32:44.4733333+00:00
Everson Augusto de Oliveira 5 Reputation points
commented 2025-11-08T05:51:07.8033333+00:00
Franco Freitag 0 Reputation points
0 answers

Proper upgrade for Office Home/Business 2024

I cannot activate my just purchased copy of Microsoft Office Home/Business 2024. I am continually prompted to activate Microsoft 365, which I do not want. How can I fix this? Thanks!!

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-08T05:48:18.98+00:00
Ibra January 0 Reputation points
2 answers One of the answers was accepted by the question author.

Can’t sign into my work domain

I can sign into my work domain. I changed phones, and don’t have the old phone anymore and since then can’t sign into my work domain. Tells me to approve the sign in on the authenticator app but that doesn’t workbench since it doesn’t show the pop up for…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-11-07T13:29:03.8933333+00:00
Jennifer Perry Boateng 0 Reputation points
accepted 2025-11-08T05:48:13.8533333+00:00
Jennifer Perry Boateng 0 Reputation points
1 answer

there was a delay os 125 minutes exchange online

Emails with late deliver. Message is "there was a delay os 125 minutes exchange online"

Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,695 questions
asked 2025-11-06T21:32:27.28+00:00
Cleber Prado Stremote 0 Reputation points
edited an answer 2025-11-08T05:47:50.4533333+00:00
Teddie-D 7,260 Reputation points Microsoft External Staff Moderator
1 answer

Hi, i can no longer format cells in a column to go red if the date is yesterday or older, could someone assist please?

I have created a caseload spreadsheet with appointment dates and phone calls where I need to be able to see clearly if the date has past, ie the cell goes red. I managed to format one of the columns and this works perfectly but I cannot seem to make it…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-11-07T17:05:10.1733333+00:00
Jenny Lingenhult 0 Reputation points
commented 2025-11-08T05:46:30+00:00
Barry Schwarz 4,476 Reputation points
0 answers

Remove MSN account from pc

Need to remove account that is set to administrator. Cannot recover the account.

Windows for home | Windows 10 | Accessibility
asked 2025-11-08T05:46:11.99+00:00
Aaron Mullison 0 Reputation points
1 answer

How to retrieve Teams meeting metadata and participant logs

Hi everyone, I’m building a Microsoft Teams tab app that runs inside the meeting context (similar to Zoom apps), and I need help accessing meeting metadata directly from the frontend. Here’s what I’m trying to retrieve from the meeting context: ✅ The…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-11-08T05:44:18.0766667+00:00
Theo 0 Reputation points
answered 2025-11-08T05:44:33.2566667+00:00
Q&A Assist