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"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-17T22:03:40+00:00

    I too am getting the same error message after attempting to install the W 8.1 update. My PC is not an off the shelf box. Its a mish mash of components,I have an AMD Phenom II X4 965 processor,an Asus motherboard,an AMD Radeon HD 6850 graphics card,a WD harddrive. I have two monitors an Asus 23 in and a Mag 19 in. I cant think of any other relevant specs that you may need,please advise if there's anything else I can tell you.

    1 person found this answer helpful.
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  2. Anonymous
    2013-10-17T22:51:47+00:00

    I also have this error, on an Asus G73JH. Updated graphics drivers, did windows update - still locks up during the boot.

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  3. Anonymous
    2013-10-17T23:23:54+00:00

    I am also having this issue. My PC is custom built with the following:

    AMD PhenomII x6

    ASUS Sabretooth 990fx MB

    Nvidia GTX560

    I have tried almost everything in the threads I have seen about this issue. I really think there is something up with 8.1 and Nvidia cards. I hope microsoft can assist soon.

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  4. Anonymous
    2013-10-18T01:23:17+00:00

    I read in another listing by a Microsoft support team member that there is a bug in the driver update portion of install and to give them a few days to fix it. I encountered the same error number with a dell xps15, and since I am really looking forward to this update I am hoping this si solution. hope this gives you some peace of mind

    22 people found this answer helpful.
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  5. Anonymous
    2013-10-18T02:09:48+00:00

    I'm having the same issue, I have the Razer Blade Pro laptop with i7 4700MQ, GTX 765M and Samsung mSATA SSD. Please update on the issue and how it develops as I really would like to see this worked out.

    1 person found this answer helpful.
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